@Gdssrvt Hi, For the reported phenomenon, please provide the following information for further analysis. 1. What's the model number and hardware version of your camera? 2. Please send us a picture of...

@J75020 Hi, The power consumption of the camera is not solely dependent on whether an event is detected; frequent awakenings of the camera can also lead to increased power usage. Events can trigger...

@AVNISH Hi, I have forwarded your information to our support team and have informed them to contact you soon. Please wait patiently. You can also reply to them directly via email if you have further...

@Chanda16 Hi, If your Tapo camera has no sound, please try the following steps and confirm the information. 1. On the camera's Live View page, please tap the microphone icon and set the volume to a...

@Greng Hi, As I mentioned earlier, whether the Tapo cameras can detect rats relates to several factors (such as distance, the size of the rat, environmental conditions, and so on), and it is hard to...

@Abdonor Hi, Thank you for providing the information. 1. Do you see the same behavior when watching the camera's live feed? 2. Please go to the camera's Device Settings > Video & Display > Video...