@mangaTom19 Hi, It's hard to say why the Tapo C560WS and C530WS's audio quality isn't good now. For further analysis of the reported phenomenon, we suggest referring to this post to send us the...

@Twizzel1 Hi, I can see your message sent to support.forum@tp-link.com, but not the video. It seems your video file is too large to send. 1) You can upload the video to your YouTube account and then...

@Pamgianto Hi, For further analysis of the reported phenomenon, please provide us with the following information. 1. Please send us the camera's live feed recorded on the third-party device(Synology...

@deaw Hi, We take every community feature request seriously and ensure it is recorded. However, implementing each feature requires thorough analysis, evaluation, and consideration. We have no...

@xtra Hi, Please confirm the following information regarding the reported phenomenon. 1. You can refer to Part 1 in the following instructions to check the camera's RSSI value. How to check and...

@Lowell25 Hi, I have some questions about your devices' settings and would appreciate your confirmation so I can provide further suggestions. Thank you! 1. On the Tapo app > camera's Device Settings...