Forums/
Tapo Smart Camera
2026-01-30 06:50:34
@Jbuergmayr3061 Hi, The Tapo cameras do not support sending an offline notification. Thank you for your feedback here. For this feature request, you can vote and share your use case in the thread...
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Forums/
Tapo Smart Camera
2026-01-30 03:40:16
@TheNightshade Hi, If your router is working, but the camera displays "offline" constantly in the Tapo app, you can try pressing and holding the reset button on the camera for 10 seconds to perform a...
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Forums/
Tapo Smart Camera
2026-01-30 03:31:12
@daddu Hi, For the reported phenomenon, please provide the information in this post, and then confirm the following information for further analysis. 1. What's the LED status on the camera after the...
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Forums/
Tapo Smart Camera
2026-01-30 02:58:56
@baskinghippo Hi, In this situation, you can contact your retailer or the local support team to check whether the camera is under warranty. Best Regards
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Forums/
Tapo Smart Camera
2026-01-30 02:29:22
@darthrevan Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards
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Forums/
Tapo Smart Camera
2026-01-29 08:23:49
@baskinghippo Hi, The solid amber LED on the Tapo C232 indicates it's connected to Wi-Fi or cable but not to our cloud server, so it can't use the Tapo Care service. If your router provides internet...
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