yun124 wrote @Wayne-TP That is the problem. I ran a simple test. Even though no events were detected, the free space on the SD card keeps decreasing. However, when I turn off the "365 capture"...

@NewUserMJB If any cleaning agents are added to the water tank, they might corrode the hardware and cause leaks. Regarding the unrecognized mop, you may try rebooting the vacuum (press and hold the...

@SteveWex New firmware is typically released in phases and is not sent to all devices at once. If your device has not yet received a newly released version, please wait patiently as the release scale...

@LordFeather Please try to reboot the plug and your router. What's the version of your Tapo app?

@Amanda08 Can you control the light bulbs in the Alexa app? If the Alexa app can control your devices normally, and only voice commands are failing, this means the connection between Alexa and Tapo...

@northerndude This case seems to require further investigation. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email...