@Gismodan Beta firmware 1.1.1 Build 251119 Rel.142938 has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@krychek Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@el_nene Normally, when a device is offline from the cloud, it will show “Local Only” on its device page when accessed locally. However, this may vary by device type, as this design has not yet been...

@el_nene Thank you for your feedback. It will be forwarded to our relevant team for review.

@BeaverK1 When the plug is off, its LED indicator is also off. A solid green light means it’s working normally. If you see a solid orange light, the plug has lost connection to our cloud server, but...

@Clean_Bean619 Press the power button to turn on the robot vacuum, then the mop mount connector will automatically extend, then you can attach the mop mount. Did you turn on your device?...