Ctj wrote @DamienH totally agree its a firmware issue. My dad has rhe same cameras but is on the old firmware release still and he has no issues, my issue only started when it got updated @Ctj You...

@th255 For issues that cannot be resolved through regular troubleshooting, especially unusual ones like this, it typically requires the involvement of our support team for an in-depth investigation....

@ThisIsFine How about your cameras now? If the problem still exists, follow my suggestions above, contact the technical support team for further assistance.

Cabbyman47 wrote Having taken the doorbell down for charging, it is continually detecting our movement in the house and announcing it via Google Home. Is there an on/off switch that will turn the...

@kalriy1 Please ensure the doorbell has been added to the subscription after reconfiguration. Check this article for more suggestions: Troubleshooting for cloud video recordings of Tapo Camera

@null1337 Please note that Tapo D205 supports 2.4GHz WiFi only. If your WiFi is a 2.4GHz and 5GHz combined network, disable the 5GHz temporarily, or separate a dedicated 2.4GHz WiFi for the doorbell....