@Jardikb What do you mean by the 'offline mode'? Does the camera show offline in the app? Did you notice its LED status? Did the camera automatically switch off night mode itself in the morning? What...

@Richlich This article should be helpful for you, take a look. What should I do if I fail to configure the Tapo Smart Plug?

@pancras KE100 does not support this feature.

@Naolador I’ve made slight updates to the previous response. Please refer to the provided guidelines above to back up your video recordings.

@Homer030 Your camera is not on the latest firmware. For a Tapo C510W(EU) V2, the latest firmware is 1.2.1 Build 250919 Rel.39196n. Please go to camera's Device Settings page, manually check for...

@Naolador Most settings, like facial recognition, are stored in the hub, so replacing the hard drive won't have much impact on your existing settings. Please note that you can't read or export videos...