@JJJ33445 Can you send me the Mac address of this H100? Does the sensor record event logs normally (sensor device's page)? To assist with this case, a specialist will help to follow it up through...

@Augiek Your case is quite unusual because an existing hub normally does not affect the configuration of another hub. Anyway, glad to know that your problem has been resolved!

@m1m3r To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@Airia For accurate product specification, please refer to the information on TP-Link official website or the information provided by official personnel.

@Elisa00 Please check whether the remote control (e.g. when the phone uses cellular data) of your KE100 and the KH100 hub still function correctly. Such things might happen if the smart devices are...

@adriandrei Please ensure your Tapo app is updated. Go to the App Store, search Tapo, you will see the button shows 'Update' instead of 'Open' if there is a newer version. What version of the Tapo...