@HorstKa Have you tried to calibrate KE100? Does it help? Can you share some pictures of your thermostat and pictures when the KE100 is installed?

@Thom_Hotpot During a call or two-way communication, only the sound from the doorbell (the visitor) will be recorded in the video. This is the default design, there is no option to adjust it.

@mrtim The Wi-Fi network information saved during device setup is stored locally in the app and will be removed if the app is uninstalled. If you haven't configured a device with the Tapo app before,...

@Maichel Do you still receive the 'No Recordings' error if you play the videos at normal speed? Please make sure your Tapo app is updated. What's the current version? Have you tried to use another...

VintageRacer wrote @Wayne-TP I am aware of the power requiremenst but now that S112 is available in UK can I order it from there? @VintageRacer Not recommended. As mentioned, products sold in...

GH30 wrote @HelpFixDecoApp Thank you. I connected the device to power for around four hours, and the rapid green flashing started immediately and continued throughout that time. I then removed the...