@mildenhall @Steve1881 On which page did you get stuck? Can you share a screenshot here? If this is your first time logging in, you should see a page displaying the Terms of Service. You’ll need to...

678gary wrote @678gary Just as an update for anyone else, tech support advised that i changed the power supply which I did. The new one has a much higher VA rating. It's still doing it although it is...

@Alex_MR How long have you been using this hard drive? Was it bought in brand-new?

@Maddem Here is a list of hard drives that have been tested by our lab, it will be a good idea to choose one from this list. Hard Drive Compatibility List for Tapo H500

@Kelwu Tapo D205 doesn't support the anti-theft alarm. If this feature is necessary for you, you may consider other models, such as Tapo D230, Tapo D210, and Tapo D235.

@MrToothFairy @mikim23 Beta firmware 1.1.3 Build 250903 Rel.170520 has been sent to your device. Kindly check the firmware updates in the App 30 minutes later and perform the update.