@Iaiai Switching the light bulb from the power source has a risk of resetting the device due to grid fluctuation when the power is restored. And it is your case. What are the hardware version of your...

DaniloSapienza wrote @Wayne-TP Hi, I have just bought the HUB500 with C220 cameras. The cameras firmware was just updated to the latest available version 1.2.5, however, as mentioned in this thread,...

@Bheatha Make sure your router is getting a correct system time. Try to restart the hub, then the device time can be resynced.

King_Berner wrote I also have this problem with my new H500 Hub. I have 2 cameras and a doorbell. But only one camera tags my face. The others do nothing. In my Tapo App I can see that the doorbell...

@Larry94 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@ClaudeLux @flei Our R&D has a new firmware with relevant modifications. Check this article for more details and learn how to get the beta. Tapo H500 Performance Optimizations: Cannot Recognize or...