@vannevelj The camera’s AI mechanism helps filter out non‑essential events, such as those triggered by lighting changes or shadows, reducing the number of notifications sent to your phone. However,...

tomterrific wrote @Wayne-TP cross posting here for an update in case we were asking in the wrong forum: any line of sight on the KP125M getting a Matter 1.3 firmware update? It's been nearly a year...

@Strong_o Make the camera has been reset correctly: press and hold the reset button for 10 seconds. If there is an sd card, remove it and try to do the reset again. If it doesn't help, contact...

bonnyd825 wrote @Wayne-TP I am not talking anything about detection sensitivity, I hope you watched the attached video, that will definitely help understanding extract issue. My issue is regarding...

Wayne-TP wrote @th255 I believe further investigation is required for your case. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to...

@Cksee5777 Please reach out to the technical support team for assistance directly, and provide them with relevant details of your case, such as the device info (Mac address, hardware and firmware...