@imadi This list provides hard drive models that have been tested and verified for compatibility in our lab. We recommend prioritizing these tested models for optimal performance, but if they are...

@gandj Can you be more specific? If I understand correctly, you might be watching the camera’s live stream in a floating window, and when you tap to enter the video, you’re taken to the Tapo app’s...

@Frankie4444 Thank you for sharing your findings here! Your feedback has been forwarded to our relevant team for review. I'll keep you posted if there are any updates.

@Mirko999 Beta firmware has been sent to your devices, you may check it later in the Tapo app and perform the update.

Wayne-TP wrote Regarding the issue discussed in this thread, please check the suggestions in this article for troubleshooting, specifically, refer to 'Scenario 2: Black Screen or "Live Stream Paused"...

@CootRSM This case might require further investigation. Please check your message center for follow-up instructions.