@caidao Double-check your Parental Controls configuration - here's a guide for configuring. You should probably check if your son is using some kind of a VPN client on this laptop as well.

@Eng-H There's a newer FW release for your device here. Try updating the FW and then test if there's any improvement. Also make sure that your PPPoE connection mode is set to "Auto" here: Don't...

@AtharvaMulye Try these wireless settings and check if there's any improvement in your wireless devices connectivity:

@Sunshine Yes, that's what I've meant - when the problem is identified to update the FW release notes. Thus an unneccessary overhead for users and your team would be spared. This would also improve...

@theboyisno-1 Try the latest FW release for your C24 - here. Updating the C24 FW may fix this issue. Here's how to update router FW manually (Case 1).

@jarvoworld I've asked this question here and you can see the following reply - I believe when there's more that one RE with ethernet backhaul, a separate thread would be created to list the REs...