Forums/
Feature Requests
2025-10-06 09:27:10
Zoom recordings from cloud
Is there a reason why I can't zoom (D tap or pinch/spread) a recording made from a doorbell notification which is stored on the Tapo cloud, but can from local storage? Is there a difference between th
Forums/
Tapo Robot Vacuum
2025-10-12 02:06:50
Weird cleaning pattern vacuum doesn’t clean all areas
The robot cleans in a weird pattern then gets stuck in a random position and never finish the clean
Forums/
Tapo Smart Plug
2025-10-12 00:58:10
(Not) Smart Plug P100 Doesn't Recognise Brisbane Timezone (UTC+10)
I reside in Brisbane, Australia, which does not observe daylight saving time and remains consistently at UTC+10. In contrast, Sydney observes daylight saving, shifting from UTC+10 during April to Octo
Forums/
Tapo Smart Camera
2025-10-11 20:58:22
Trouble with doorbell
Im having trouble with accessing my doorbell through the app ive reformatted the SD card ive rebooted it. Ive deleted the app reinstalled it and I still cant access the doorbell can someone help pleas
Forums/
Tapo Smart Camera
2025-10-09 21:21:06
Pre-record function
Is the Pre-record function only applicable to cloud saved clips? As is doesn't seem to be working on my SD card stored clips. The cloud clips are slightly longer and include the pre recorded footage w
Forums/
Feature Requests
2025-10-11 20:44:13
Smart door lock to autolock with door sensor
Hello, The Autolock on the "Smart Door Lock" isnt very useful, the lock activates while the door is still opened and kids come and slam the door, damaging the door and the lock. What we need is the Do

