Forums/
Tapo Smart Plug
a week ago
Lost HomeKit / Matter Sticker Codes
Hi there! Lost the sticker with the HomeKit / Matter Code so now I cannot re-do them to HomeKit. Is there a digital version of this code or somewhere to produce it? I've already tried what I could fou
Forums/
Tapo Smart Hub
2025-09-13 18:51:30
D130 door bell not submitting new faces for recognition
I've just got an H500 to add face recognition to my D130 doorbell and 2 C520WS cameras. I've turned on face recognition for all of them, but while I've had new faces submitted for identification by th
Forums/
Tapo Smart Hub
2025-09-13 11:02:17
H500 going offline each day
I got an H500 with the latest firmware in July which seemed to work fine for the first two weeks. When we went on vacation all the Tapo devices connected through the H500 went offline after a few days
Forums/
Feature Requests
2025-09-16 14:38:29
Feature Request: Matter 1.4 Support for room control
I recently got this vacuum and I’m really enjoying how well it works! I’m curious—how far are we from Matter 1.4 support, so that room selection and battery status can be available in Apple Home? Than
Forums/
Tapo Smart Camera
2 weeks ago
Tapo D235 Doorbell – Voice Sound Is Muffled and Unclear
Hello, I’m experiencing an issue with my Tapo D235 Smart Doorbell where the voice audio in both live view and recorded clips sounds muffled and unclear, even when the person speaking is standing direc
Forums/
Tapo Smart Hub
2 weeks ago
H200 hub file size setup
Hello, How can I set the file size? I need 24-hour continuous video. A 3 minute 10 second video is currently being produced.

