Problem with wireless and conection to the modem

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Problem with wireless and conection to the modem

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Problem with wireless and conection to the modem
Problem with wireless and conection to the modem
2013-06-05 01:06:02
Region : UnitedStates

Model : TD-W8961ND

Hardware Version : V3

Firmware Version :

ISP :


Hey all.
I just bought this modem month ago.
I used it only for connection my tablet to the internet.
Today the wireless signal on the model lost and the tablet can't connect the internet (modem) any more.
All wireless devices can "see" the modem buy it's not giving and option to access it.
I try to reconfigure my modem again.
I connect it to the laptop and there is ERROR : 012.
No description no nothing.
I can't connect with wired cable to my modem.
I try even reset the modem. but nothing helped.
I call to isp provider and they say that they not see any problem.
Anything can help?
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Re:Problem with wireless and conection to the modem
2013-06-06 13:49:25
Hi, ropqdd.
After you reset the modem, you can contact with your ISP provider to double check your username, password, VPI, VCI and connection type. And then login 192.168.1.1 to reconfigure the modem.
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