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Unstable internet connection with model TD-W8961N(IT)

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Unstable internet connection with model TD-W8961N(IT)

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Unstable internet connection with model TD-W8961N(IT)
Unstable internet connection with model TD-W8961N(IT)
2017-11-19 23:13:31
Model :

Hardware Version :

Firmware Version :

ISP :

Greetings,
I have just get the router model TD-W8961N(IT) ver. 2.0 with the last firmware available to download and with all my ISP settings (VPI 8, VCI 35, PPPoE LLC) the connection is very unstable: very often the ping increase with time over 2000ms and cause timeout from the website, i reveive an error on the log attached below

1/1/2000 0:0:30> bridge only stop
1/1/2000 0:0:30> SNMP TRAP 3: link up
1/1/2000 0:0:30> Quick bridge not allow multi-channel
1/1/2000 0:0:30> bridge only stop
1/1/2000 0:0:30> SNMP TRAP 3: link up
1/1/2000 0:0:33> PPPoE: Send PADI
1/1/2000 0:0:33> PPPoE: Recieve PADO
1/1/2000 0:0:33> PPPoE: Send PADR
1/1/2000 0:0:33> PPPoE: Recieve PADS
1/1/2000 0:0:34> PAP Authentication Successful
1/1/2000 0:0:34> ppp_ready: ch:804dd6d4, iface:804041c8
1/1/2000 0:0:34> PPP get IP Address:93.148.69.219
1/1/2000 0:0:34> PPP gateway:192.168.12.1
1/1/2000 0:0:34> PPP subnetmask:255.255.255.255
1/1/2000 0:0:34> PPP primary DNS:91.80.37.100
1/1/2000 0:0:34> PPP secondary DNS:91.80.36.136
1/1/2000 0:0:34> SNMP TRAP 3: link up
1/1/2000 0:0:34> Accept() fail
1/1/2000 0:0:38> Last errorlog repeat 1 Times
1/1/2000 0:0:38> netMakeChannDial: err=-3000 rn_p=80485e40
1/1/2000 0:1:6> Last errorlog repeat 169 Times
1/1/2000 0:1:6> sending request to NTP server(45)
1/1/2000 0:1:7> netMakeChannDial: err=-3000 rn_p=80485e40
1/1/2000 0:1:7> Last errorlog repeat 1 Times
1/1/2000 0:1:7> received from NTP server(46)
11/19/2017 15:43:52> Adjust time to 5a11a6b8
11/19/2017 15:43:52> adjtime task pause 1 day
11/19/2017 15:43:52> netMakeChannDial: err=-3000 rn_p=80485e40

Here other settings: http://prntscr.com/hcgdvz

what can I do for to have a stable internet connection?
My ISP is TELETU

Thank you
Regards
Andrea
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#1
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3 Reply
Re:Unstable internet connection with model TD-W8961N(IT)
2017-11-20 20:09:57
Hi Andrea,

When the connect drops, is the DSL and internet light on? Do you have WAN IP address on the router's Status page?

Also better to check this: http://www.tp-link.com/en/faq-547.html
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#2
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Re:Unstable internet connection with model TD-W8961N(IT)
2017-11-20 23:11:17
Hi,
i never lose ip connection, but sometime the ping is so hight to avoid me to navigate, i have changed some settings following the suggestion on the link, i have a not optimal adsl signal but normal
http://prntscr.com/hcw7xz
the ip status is always up
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#3
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Re:Unstable internet connection with model TD-W8961N(IT)
2017-11-22 17:23:57
Greetings,
even with ASDL mode set to G.DMT sometime i can't navigate and the error message in the log never expire:

1/1/2000 0:0:26> SNMP TRAP 3: link up
1/1/2000 0:0:26> Quick bridge not allow multi-channel
1/1/2000 0:0:26> bridge only stop
1/1/2000 0:0:26> SNMP TRAP 3: link up
1/1/2000 0:0:26> PPPoE: Send PADI
1/1/2000 0:0:26> netMakeChannDial: err=-3000 rn_p=80485e40
1/1/2000 0:0:26> Last errorlog repeat 2 Times
1/1/2000 0:0:26> PPPoE: Recieve PADO
1/1/2000 0:0:26> PPPoE: Send PADR
1/1/2000 0:0:26> netMakeChannDial: err=-3000 rn_p=80485e40
1/1/2000 0:0:26> PPPoE: Recieve PADS
1/1/2000 0:0:27> PAP Authentication Successful
1/1/2000 0:0:27> ppp_ready: ch:804dd6d4, iface:804031a0
1/1/2000 0:0:27> PPP get IP Address:172.16.234.136
1/1/2000 0:0:27> PPP gateway:192.168.12.1
1/1/2000 0:0:27> PPP subnetmask:255.255.255.255
1/1/2000 0:0:27> PPP primary DNS:91.80.37.100
1/1/2000 0:0:27> PPP secondary DNS:91.80.36.136
1/1/2000 0:0:27> SNMP TRAP 3: link up
1/1/2000 0:0:27> Accept() fail
1/1/2000 0:0:28> Last errorlog repeat 1 Times
1/1/2000 0:0:28> netMakeChannDial: err=-3000 rn_p=80485e40
1/1/2000 0:1:12> Last errorlog repeat 172 Times
1/1/2000 0:1:12> sending request to NTP server(4b)
1/1/2000 0:1:12> received from NTP server(4b)
11/22/2017 10:10:0> Adjust time to 5a154cf8
11/22/2017 10:10:0> adjtime task pause 1 day
11/22/2017 10:10:6> netMakeChannDial: err=-3000 rn_p=80485e40

Here the modem settings:
http://prntscr.com/hdocy6
http://prntscr.com/hdod74
http://prntscr.com/hdodlj

And the modem status:
http://prntscr.com/hdodxo

After the ADSL mode change from automatic to G.DMT even the log error doesn't expire the connection is a little bit more stable.

Regards
Andrea
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