Archer D7 freeze each day
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Archer D7 freeze each day
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2017-11-21 23:03:43 - last edited 2021-10-09 09:07:16
Posts: 11
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Archer D7 freeze each day
2017-11-21 23:03:43 - last edited 2021-10-09 09:07:16
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Hardware Version :
Firmware Version :
ISP :
I have bought this product for 4 months, it was running just fine.
but from 1 week until now it stop respending and freezes until a hard reboot is done on it,
it lost wifi and internet connectivity, it stop respending on both ethernet and wifi 5g and 2.4g, it just hangs and stop responding unless hardly rebooted.
i found nothing on the logs relevant to any materiel event or event ar all on this time.
i can't check eitheir it's do to hacking by an external sources or is it linked to some hardware damage
the only thing i observe is that it happens each day
and it keeps functionning normally until it freezes it can take 8h to 4h before that happpens
Please help.
i tried connect with ssh on it but it doesn't feel to work, so i m stuck
Hardware Version :
Firmware Version :
ISP :
I have bought this product for 4 months, it was running just fine.
but from 1 week until now it stop respending and freezes until a hard reboot is done on it,
it lost wifi and internet connectivity, it stop respending on both ethernet and wifi 5g and 2.4g, it just hangs and stop responding unless hardly rebooted.
i found nothing on the logs relevant to any materiel event or event ar all on this time.
i can't check eitheir it's do to hacking by an external sources or is it linked to some hardware damage
the only thing i observe is that it happens each day
and it keeps functionning normally until it freezes it can take 8h to 4h before that happpens
Please help.
i tried connect with ssh on it but it doesn't feel to work, so i m stuck
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Still the same
2017-12-18 03:49:51
Even after updating the firmware I still face the issue.Could someone help?oualidos wrote
Not yet ! thanks to point it ! i just installed it right now so i will keep you inform if no crash appears after 2 days ! technically i encounter a crash 1 to 4 time a day so i will be fixed soon enough :)
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Re:Archer D7 freeze each day
2017-12-18 03:55:12
I too have the same problem. Any other suggestions?
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Re:Archer D7 freeze each day
2017-12-18 05:33:52
Nothing worked for me ... so i rang technical support and finally found my receipt .... TP Link authorized a return so now i have the D9 ... no more freezing..
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Re:Archer D7 freeze each day
2017-12-19 01:35:23
Hi all,
I'm still on Android 7.1.1 so I don't think Android 8 itself is the issue. However, I do have a Nexus 6 so it seems to be a common factor that it's Android Nexus device. Any particular app people find questionable?
I have Anova app, Vizio smartcast, eWeLink, and various chromecast apps. Those are the most likely to me but just a guess.
I'm still on Android 7.1.1 so I don't think Android 8 itself is the issue. However, I do have a Nexus 6 so it seems to be a common factor that it's Android Nexus device. Any particular app people find questionable?
I have Anova app, Vizio smartcast, eWeLink, and various chromecast apps. Those are the most likely to me but just a guess.
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Re:Archer D7 freeze each day
2017-12-19 17:28:31
i have a Google Pixel as well as well as a Kindle Fire Stick. I also have a Dell XPS 9350 laptop running Fedora 27.
Is this common to everyone ?
Is this common to everyone ?
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Re:Archer D7 freeze each day
2017-12-19 19:38:42
Is there any one contact tp-link technical support for further troubleshooting?
I think they are willing to help us out.
I think they are willing to help us out.
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Re:Archer D7 freeze each day
2017-12-20 14:16:53
D7 seems to have a new firmware released at 2017/5 and you guys in Australia could download it
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Re:Archer D7 freeze each day
2017-12-20 14:51:26
I contacted TPLink tech support.
they provided Beta F/W 170407.......2017-04-10....so far so good, but its only been 1 day(no hang), so time will tell
they provided Beta F/W 170407.......2017-04-10....so far so good, but its only been 1 day(no hang), so time will tell
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Re:Archer D7 freeze each day
2017-12-20 22:26:08
I too have started getting this problem. Have updated to the latest Aus firmware 1.8.0 0.9.1 v0051.0 Build 170511 Rel.51715n
I believe it might be an Android device causing the problem, as it seems to occur when myself and my partner are home with these devices, but not while we are out.
I believe it might be an Android device causing the problem, as it seems to occur when myself and my partner are home with these devices, but not while we are out.
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Re:Archer D7 freeze each day
2017-12-21 08:21:37
D7 crash still occuring each day, less often with the beta firmware, is their any betafirmware that can collect system logs because the problem happens each day i can use my d7 to provide sufficient logs for support in order to fix the issueI m start to seriously think to buy a new router and flag it as a bad product to not buy and as a money waste ! It start to become a habit in my house to restart the router each day ...
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2017-11-21 23:03:43 - last edited 2021-10-09 09:07:16
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