Td-w9977 v1

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Td-w9977 v1

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Td-w9977 v1
Td-w9977 v1
2018-04-11 01:38:22
Model :

Hardware Version :

Firmware Version :

ISP :

Hi
I am using this Device TD-W9977 (EU), with serial number 217B786000062 and P/N 1711502117
Hardware version-v1
Firmware version- 0.1.0 0.9.1 v006f.0 Build 161123 Rel.53386n.
I am using it as a wirless router for a FTTH connection. Connection type is PPPoE. My problem is that the internet connection goes off after every 15 minutes and I have to connect it manually every time.
The default max idle time is 15 minutes-this I have changed to '0' and the connection mode is 'always on'/connection on demand-but still it doesn't work. I have dropped a mail to support.in@tp-link.com awaiting their support.
I have even had the optical converter replaced, I have tried replacing the firmware/rebooting/ hard reset, but nothing seems to work. The only thing I can do is to manually connect it after every 15 minutes. Please help.
Thanks and regards.
support.in@tp-link.com support.in@tp-link.com
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Re:Td-w9977 v1
2018-04-12 16:39:07
Do you mean wired or wireless connection?
It's already the latest firmware. If it's wireless connection, try to set a fixed wireless channel.
If it's both wired and wireless connection, it's recommended to reset the router.
Certainly, you can also refer to those completed tips from tp support in India.
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Re:Td-w9977 v1
2018-04-12 22:47:18
Thanks for the mail. It is both for wired and wireless connection. I have tried resetting the router and have done it few times already. It doesn't work. And I waiting am for a definite reply from [EMAIL="support.in@tp-link.com"]support.in@tp-link.com[/EMAIL]. Any more possibility? Like a beta firmware or firmware upgrade if it can be made available.
Regards.
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