Archer VR2800 V1 Continually dropping internet connection to ADSL

Archer VR2800 V1 Continually dropping internet connection to ADSL
Archer VR2800 V1 Continually dropping internet connection to ADSL
2018-12-19 13:14:33

Hi,

 

This is driving me insane.

 

So:

 

Firmware Version:0.3.0 0.9.1 v006c.0 Build 170809 Rel.42095n

Hardware Version:Archer VR2800 v1 00000000

 

Symptoms: Gradual performance degradation with the slow/no loading of sites, buffering in streams and all the usual suspects. Only fixed by rebooting the router.

 

Investigations:

 

Firmware up to date

BT (provider) confirm no system issues or line issues

Happens with ALL devices

Happens with WIFI and wired connections

 

So it seems that the router just slows down and gives up.

 

Any previous experience of this and any fixes?

 

Rgds,

 

Paul

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#1
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7 Reply
Re:Archer VR2800 V1 Continually dropping internet connection to ADSL
2018-12-20 10:45:35

 

Check it out

https://www.tp-link.com/en/faq-2238.html

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#2
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Re:Archer VR2800 V1 Continually dropping internet connection to ADSL
2018-12-26 19:48:55

Hello, 

 

I have the exact same problem with my vr2800 with the latest firmware. Any solutions?

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#3
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Re:Re:Archer VR2800 V1 Continually dropping internet connection to ADSL
2018-12-27 07:55:55
I found a FAQ about how to do the troubleshooting,https://www.tp-link.com/en/faq-2238.html, if still no good, contact tplink customer support might be the next step.
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#4
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Re:Archer VR2800 V1 Continually dropping internet connection to ADSL
2019-01-07 05:09:25

Problem solved!!! I disabled the firewall from the router and my disconnections are gone!!!

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#5
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Re:Archer VR2800 V1 Continually dropping internet connection to ADSL
2020-08-09 14:02:18

I have had a TP-Link VR600 for a few years on stanbdard settings and its very stable but just getting a bit slow with multiple users in the house. I upgraded it to the VR2800 and after a few days of excellent poerformance it started dropping the BT broadband connection and became unusable. Tried resets and reboots to no avail abd gave up and returned it.

 

Whyt is there such a difference between similar products on broadband stability?

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#6
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Re:Archer VR2800 V1 Continually dropping internet connection to ADSL
2020-08-10 00:59:41

Hi All, Good day.

Thank you very much for your feedback.

For the unstable connection of VR2800, we do need your help to get the following information for further assistance.

  1. What kind of internet connection of BT that you have, DSL connection, or Ethernet connection?
  2. Could you please help us get pictures of the status page when the internet is working properly and disconnected, such as
  3. Please also check if both wired connected and wireless connection has the same issue;
  4. How about the dropping frequency and how to recover the internet connection, rebooting the router, or would it come back later automatically?

 And here are some suggestions for you

  1. Please check with the internet service provider to make sure the internet line is all fine;
  2. Update the firmware to be the latest one: ArcherVR2800(EU)_V1_200710 https://static.tp-link.com/2020/202007/20200717/Archer_VR2800(EU)V1_200710.zip

Thank you and have a nice day.

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#7
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Re:Archer VR2800 V1 Continually dropping internet connection to ADSL
2020-09-12 12:46:39 - last edited 2020-09-12 12:48:08

 

I have the same problems and have checked the wiring and firmware all ok .

it seams to start after been online for a couple of hrs.

think it must be overheating?

I am on fibre line and have put my spare router online and am not having any connection problems.

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#8
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