Archer VR2800 V1 Continually dropping internet connection to ADSL
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Hi,
This is driving me insane.
So:
Firmware Version:0.3.0 0.9.1 v006c.0 Build 170809 Rel.42095n
Hardware Version:Archer VR2800 v1 00000000
Symptoms: Gradual performance degradation with the slow/no loading of sites, buffering in streams and all the usual suspects. Only fixed by rebooting the router.
Investigations:
Firmware up to date
BT (provider) confirm no system issues or line issues
Happens with ALL devices
Happens with WIFI and wired connections
So it seems that the router just slows down and gives up.
Any previous experience of this and any fixes?
Rgds,
Paul
Hi All, Good day.
Thank you very much for your feedback.
For the unstable connection of VR2800, we do need your help to get the following information for further assistance.
- What kind of internet connection of BT that you have, DSL connection, or Ethernet connection?
- Could you please help us get pictures of the status page when the internet is working properly and disconnected, such as
- Please also check if both wired connected and wireless connection has the same issue;
- How about the dropping frequency and how to recover the internet connection, rebooting the router, or would it come back later automatically?
And here are some suggestions for you：
- Please check with the internet service provider to make sure the internet line is all fine;
- Update the firmware to be the latest one: ArcherVR2800(EU)_V1_200710 https://static.tp-link.com/2020/202007/20200717/Archer_VR2800(EU)V1_200710.zip
Thank you and have a nice day.
