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Unable to connect to office VPN when connected to wifi via tplink WR841N v9

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Unable to connect to office VPN when connected to wifi via tplink WR841N v9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect to office VPN when connected to wifi via tplink WR841N v9
Unable to connect to office VPN when connected to wifi via tplink WR841N v9
2018-12-25 14:58:13

Unable to connect to office VPN when connected to wifi via tplink WR841N v9.

 

Firmware Version:    
3.16.9 Build 150310 Rel.54318n
Hardware Version:    
WR841N v9 00000000
 

VPN Passthrough is enabled for all the three options.

Not sure what else is missing in the router configuration..

 

any help is much appreciated!!!

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#1
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3 Reply
Re:Unable to connect to office VPN when connected to wifi via tplink WR841N v9
2018-12-26 05:41:17

Hi There,

May I know the topology of your network? 

Who is your internet service provider?

Do you get internet from a modem or from a port on the wall?

If you connect your modem or th port on the wall to your computer directly ,can you visit your office VPN？

 

Thanks

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#2
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Re:Re:Unable to connect to office VPN when connected to wifi via tplink WR841N v9
2018-12-26 13:45:52

Hi Kevin,

 

I am from India...

And not much into networking.

 

Its basically a broadband internet connection. wherein i have cable connected to my tplink router and i access the internet over wifi.

If i connect the ethernet cable directly to my laptop (bypassing the router), then i am able to connect to my office VPN . it works fine.

It is only when i am connected to the wifi, that it fails to connect and times out.

 

 

 

 

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#3
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Re:Re:Re:Unable to connect to office VPN when connected to wifi via tplink WR841N v9
2018-12-27 06:27:16

Hi Mate,

that seems to be extemely strange, I suggest you try to contact TP-Link support team :

 

https://www.tp-link.com/en/contact.html

 

Hope they can help you out.

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#4
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