Home Network Community > Deco > Slow connection
< Deco

Slow connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Slow connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Slow connection
Slow connection
2019-01-15 14:20:32

If I connect PPPoE to my modem directly from a PC I get almost double the speed (65MBps) than if I connect my Deco to the modem (36MBps).

 

This is not a wireless issue but actually a connection speed issue - the Deco is not syncing at the correct speed.

 

Any help appreciated.

  0      
 
  0      
 
#1
Options
2 Reply
Re:Slow connection
2019-01-15 23:52:52

This speed test you made on Deco APP?

  0  
  0  
#2
Options
Re:Slow connection
2019-01-16 07:42:40

Hi,

 

The speed test on the App is 36MBps? 

 

Please connect a PC wried to the Deco and test the speed on www.speedtest.net. If it's 65MBps or close to that, then it means the connection of Deco is fine. It's just the test result on the App not very accurate. 

 

If you are gettings 36MBps too, please contact tplink support directly. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 865

Replies: 2

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.