TP Link Archer C3200 dropping internet connection (DNS problem)
TP Link Archer C3200 dropping internet connection (DNS problem)
Lately, my internet connection has been dropping internet connection at random intervals (could be 30 min to 4 hours between drops) and when I check the router when the connection is lost, it always asks to configure DNS manually. I've tried switching to the google DNS and openDNS and the problem still persists.
After a while (~5-10 minutes) the connection comes back and the configure DNS manually message is gone
Prior to last week the internet connection had been solid with no problems for a span of about 6 months
Note:
I have a DSL connection
any help would be appreciated, thanks
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Hello,
May I know who is your ISP? And what is the bandwidth you paid? Including download bandwidth and upload bandwidth.
Meanwhile, could you please export a picture of the status page when the connection drops out?
Besides, what is the current hardware and firmware version?
Thanks in advance. Nice day.
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Hey, thanks for the help.
Im with teksavvy paying for 25 download /10 upload
The Firmware version is 0.9.1 0.1 V004b.0
The Hardware version is Archer C3200 V1 00000000
I dont have the status page, as it has been stable for the past day
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Hey,
our engineer has reached out to you via email, if you are willing to do further troubleshooting with them, please notice your inbox.
Good day.
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hello. I have exactly the same problem. Is any solu for this case?
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@TofuBlock Same issue, tried google, and my provider's DNS addresses...keeps dropping! (videotron). Modem still works when I connect directly to it, so router is the issue...please have someone contact me?
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@Kevin_Z Same issue, tried google, and my provider's DNS addresses...keeps dropping! (videotron). Modem still works when I connect directly to it, so router is the issue...please have someone contact me?
Kevin_Z wrote
Hey,
our engineer has reached out to you via email, if you are willing to do further troubleshooting with them, please notice your inbox.
Good day.
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I'm.having the same issue
It was good for a while but have been noticing it more often
I have internet 600
Its on the tv right infromt of me
Hard wired to the basement service provider modem
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@TofuBlock yeah, when I hardwire in the modem, I still am connected, so really this TP-Link is the issue, sad, why a 200$ machine is barely usable within months and @TP_LINK doesn't answer.
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