how to know WAN port speed?

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how to know WAN port speed?

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how to know WAN port speed?
how to know WAN port speed?
2019-03-26 06:58:51
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.2.4 Build 20181206 Rel.47778

How can I identify the WAN port speed is running Gigabyte?

 

My internet service is 1000M but my new Deco M9 Plus speedtest sometime run over 800M and sometime run below 100M. I need disconnect the router power supply then connect again if it become as 100M.

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#1
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10 Reply
Re:how to know WAN port speed?
2019-03-26 20:39:15

As far as I know there's no indicator in the Deco software as to what link speed the ports are operating at.  That said, any speed over 100Mb means it has to be operating at 1Gb, as your only choices are 10M, 100M, and 1G.  If the router's speed drop only recovers on a restart, it is likely to be a issue between the router and your ISP - I am presuming that the router you refer to is ISP supplied kit?  If so it's probably best to contact them.

 

By the way, port speeds are in bits per second, not bytes - could be just a typo, but some speed tests measure in bytes and mixing them up can make you think your speed is much slower than it really is :-)

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#2
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Re:how to know WAN port speed?
2019-03-28 01:31:36

Is it the speed you get from the Deco M9 plus or it is the speedtest results on Deco app? 

 

If it is the speed test on Deco app, connect your computer to the modem and main deco by wired cable to do a comparison test, if they are the same, the speed should be fine. 

 

While if it is the actual speed, first ensure that you can get normal speed from the main deco; and try to check the wired/wireless link speed when the speed slows down: 

 

Meanwhile, you can set QoS as standard. Open Deco app, go to more-Qos.
And clear all high priority. In QoS page you can see device priority, click high priority and then you can clear them.

 

 

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#3
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Re:how to know WAN port speed?
2021-08-04 05:21:45 - last edited 2021-08-04 05:23:12

@1000bb I have exactly the same issue. My deco p7 after every several days switches from 1000M to 100M WAN port speed. The only thing which helps is turning off and then turning the deco on again. It's frustrating. I can't see any way of enforcing deco to stay on 1000M mode. I asked the ISP kit provider, but he has said that the Deco device announces up to 100M speed capability for whatever reason and they can't change it.

 

Any idea how the issue can be solved?

 

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#4
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Re:how to know WAN port speed?
2021-08-04 06:44:26

@meceo 

Hi, currently we could not find out the WAN port link speed on Deco APP or web UI.

But it would be a very useful feature for troubleshooting and I would report to the senior engineers for further evaluation.

 

Back to the limited speed, I see that there are some P7 and M5 under your TP-Link ID, and could you please draw a picture of your network topology to me, like whether there is any network switch? If yes, the model number?

Did you test the speed via speedtest on Deco APP?

How often did this issue repeat?

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#5
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Re:how to know WAN port speed?
2021-08-04 17:53:14

@TP-Link in short that would be my network topology:

 

Speed test was done in deco mobile app. I assume it uses main deco device (P7 main)

The frequency of the issue is every few / several days.

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#6
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Re:how to know WAN port speed?
2021-08-04 19:18:17 - last edited 2021-08-04 20:17:38

@meceo 

 

You should be able to check what port speed Deco P7 negotiated with ZTE F680, by visiting ZTE F680 Ethernet status screen. 

 

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#7
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Re:how to know WAN port speed?
2021-08-05 05:04:42

@Alexandre. Thank you for the hint. I already know that deco P7 initially negotiates 1000M, then in few/several days renegotiate to 100M. The entire point is why and how to prevent that. Both devices clearly are capable of doing 1000M as that is the initial speed.

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#8
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Re:how to know WAN port speed?
2021-08-05 07:43:04

@meceo 

Hi, based on the network topology, Did Deco P9 work on the access point mode or wireless router mode?

What kind of Ethernet cable did you use between the ZTE F680 and main P7, like UTP CAT5e, and have you ever changed the cables?

 

Thank you very much.

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#9
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Re:how to know WAN port speed?
2021-08-05 08:14:52

@TP-Link deco p7 is in wireless route mode. The cable wasn't changed. However, I don't remember what kind of cable is it.

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#10
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Re:how to know WAN port speed?
2021-08-05 10:39:11

@meceo 

Thank you very much and your case has been forwarded to the senior engineers already.
Please check the email for further assistance.
 

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#11
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