M7350(EU) failed to upgrade FW??

M7350(EU) failed to upgrade FW??
M7350(EU) failed to upgrade FW??
2019-03-30 10:50:26 - last edited 2020-08-03 07:06:52
Model: M7350
Hardware Version: V4
Firmware Version: 1.1.1 Build 170802 Rel.1009n

I recently buy the M7350(EU) v4 mifi

when i tried to upgrade to newest fw from tp-link website, i have this  problem, it stops me from upgrading m7350

I downloaded newest fw from website https://www.tp-link.com/vn/support/download/m7350/v4/#Firmware

after that, i extract the zip file to have the fw file M7350(EU) 4.0_1.0.16 Build 181220 Rel.1116n_User.zip

Then i tried to update my fw with this fw

 

I dont know what wrong  with my device?

can someone help me please

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#1
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2 Accepted Solutions
Re:M7350(EU) failed to upgrade FW??-Solution
2020-12-09 12:02:57 - last edited 2020-12-09 12:03:07

@SeptianM  @aDouble @Jason9999 

 

Hello all, apologies for the delayed response.

 

Firstly, there should be no limitation when upgrading a generic firmware to your M7350(EU) V3 or V5, so just download the latest firmware from the official website as per the hardware version printed on your modem device label, that should work.

 

However, if you still encounter an issue when upgrading the modem firmware, please confirm the below info, we will try to check it out:

1. What is the hardware version of the M7350, is it V3, V4, or V5? Check this on the device bottom label.

2. What is the current firmware version of your M7350? Show us the screenshot on its web interface.

3. Which firmware version were you trying to upgrade to? Show us the download link.

4. What is the error message when you tried to upgrade the firmware? Show us the error screenshot.

 

Thanks a lot.

 

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#53
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Re:M7350(EU) failed to upgrade FW??-Solution
2021-01-28 07:40:29 - last edited 2021-01-28 07:44:13

@HAMATONER  @LeThang 

 

Hello, apologies for the super late reply.

 

Make sure you are tagging a TP-Link Admin if you want a timely response. Unless we are tagged we do not see that new responses have been added. We do not subscribe to every thread so rely on Tagging to ensure responses.

 

As for the firmware upgrade issue on the M7350 v4, if you failed to upgrade its firmware to the latest, please try to install the below beta firmware, then confirm if you can update it to the latest:

https://static.tp-link.com/2020/202012/20201218/M7350V4_recoverFirmware.zip

Note: please be aware that this beta firmware is a specially built version for the M7350 V4, so DON'T upgrade this beta firmware on the M7350 v3/v5 as it may damage their devices. If you are using a M7350 v3 or v5, there should be no issue with the general firmware upgrade, you can just download the firmware from the official website. Thanks.

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#62
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Re:M7350(EU) failed to upgrade FW??
2019-04-02 10:13:41

Hi,

 

I found that the M7350 with 170802 is a specific-edited version sold in Taiwan; that is the reason why you failed to update the firmware. 

 

Good day. 

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Re:Re:M7350(EU) failed to upgrade FW??
2019-04-02 14:35:31

 

Kevin_Z wrote

Hi,

 

I found that the M7350 with 170802 is a specific-edited version sold in Taiwan; that is the reason why you failed to update the firmware. 

 

Good day. 

then what can i do with this device? i buy it from a reseller in VietNam

And what do u mean "specific-edited version" and how can i buy it T_T

My country tp-link support guys told me nothing about that "specific-edited version"

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Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-04-03 02:03:10

Hi,

 

I found that there is a tool can be used to flash the official firmware first, I will send you the instruction to update it. 

 

You can give it a go once you got it.

 

May it help. Good day. 

 

HearTneT wrote

 then what can i do with this device? i buy it from a reseller in VietNam

And what do u mean "specific-edited version" and how can i buy it T_T

My country tp-link support guys told me nothing about that "specific-edited version"

 

 

 

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Re:Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-04-07 07:13:18

Hello

I have exactly the same problem like HearTneT.

My wifi M7350 doesn't update the new firmware.

Please send me this tool to flash it. 

 

Kind regards

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Re:Re:Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-04-09 00:45:54

Hi,

 

Okay, sent it already.  Please check it.

 

Good day. 

Dory wrote

Hello

I have exactly the same problem like HearTneT.

My wifi M7350 doesn't update the new firmware.

Please send me this tool to flash it. 

 

Kind regards

 

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Re:Re:Re:Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-07-16 12:56:50

 

You are good, 
I also have the similar question.


May give me the tool?.


Troubled you to assist

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Re:Re:Re:Re:Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-07-17 01:25:18

@justin0930 

 

Definitely we are glad to help  you. 

 

While considering potential loss, we need confirm some information first, please bear with me.

 

What is the current hardware and firmware version of your device?

 

What is the country version of it? Which is printed on the bottom label. 

 

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Re:Re:Re:Re:Re:Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-07-18 03:31:27

Hello,

 

Thank you, happy, I and the friend I asked above is the same accessory, I copy the machine specifications, (192.168.0.1)

 

 

Model: M7350

Firmware Version: 1.1.1 Build 170802 Rel.1009n Hardware

Version: M7350(EU) v4.0


Origin: China
But I'm not sure which country the source was from, because it was given to me by a friend.

 

Thank you for your assistance.

 

 

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Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-10 05:15:35 - last edited 2019-12-10 05:28:01

Hello,

 

I also have this problem.
Model: M7350 v4
Firmware version: 1.1.1 Build 170802 Rel.1009n
Origin: China

 

In addition, I have a WR802n (Model: TL-WR802N v4) that cannot be updated.
Same problem.(for specific versions in Taiwan)

Error code: 4503
Firmware version is: 0.9.1 3.16 v0348.0 Build 170615 Rel. 67057n
Origin: China

 

Can you help!

 

 

Kind regards.

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Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-10 11:31:16

@andylee 

 

Hello, where did you buy these two routers? China?

 

What are their country versions? It is printed on the back panel of the actual device, next to the model number. 

 

Meanwhile what is the system language of the two routers? 

 

Thanks in advance, and have a nice day. 

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