WiFi stops working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

WiFi stops working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WiFi stops working
WiFi stops working
2019-04-13 21:08:54 - last edited 2019-04-13 21:10:07
Model: Archer C6  
Hardware Version: V2
Firmware Version:

Hello,

I am having an annoying issue with my router. In a nutshell the WiFi suddenly stops working and, if I run a speed test, this is what happens:

 

youtu.be/mRVWWuhUZeU

 

While it works just fine via ethernet. Any hints? 

 

Thanks :) 

  0      
  0      
#1
Options
1 Reply
Re:WiFi stops working
2019-04-16 01:14:29

Hi,

 

Here are some suggestions for you first:
--Please ensure you have latest firmware version on this router:
https://www.tp-link.com/support/download/archer-c6/v2/
If it is not, please refer to this link to upgrade:
https://www.tp-link.com/faq-2139.html (wired connection is required)


If you are dropping on wireless only, please login to the interface of your router, change the channel to 1, 6, 10, channel width to 20MHz on 2.4G, and change the channel to 36, 44, 48, channel width to 20MHz on 5G.
https://www.tp-link.com/faq-1523.html (advanced--wireless--wireless settings)

 

By the way, do you have this issue on all of your wireless devices or just one of them? Can you still detect the wireless signal on your wireless devices when wireless drops?

 

Good day!

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 1994

Replies: 1

Related Articles