Some internet access not work after change from old router to

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Some internet access not work after change from old router to

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Siden

2019-04-22 11:20:12

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2019-04-22

Some internet access not work after change from old router to

2019-04-22 11:20:12

Model: TL-WR940N

Hardware Version: V6

Firmware Version: 3.18.1 Build 171030 Rel.43957n

Dear TP-Link

I just changed my old router model TL-WR841N V1 to new router model TL-WR940N V6.
After chnage seem some access not working (PUBG Game), but my old router model TL-WR841N V1 PUBG working as normal.
I have with ISP all configuration are the same, more over other internet access working smooth except PUBG.

Please help to check what is the reason.
I am looking forward to hearing from your support soon.

1 Reply

Kevin_Z

2019-04-23 02:14:14

Posts: 21545

Helpful: 5004

Solutions: 2536

Stories: 21

Registered: 2018-12-24

Re:Some internet access not work after change from old router to

2019-04-23 02:14:14

Hi,

Is there any error message if you cannot access PUBG game? And if all the devices cannot access it？

You can change the DNS server on your computer and give it a go. For primary DNS, you can change it to 8.8.8.8 and 8.8.4.4 for secondary DNS.

Note: https://www.tp-link.com/en/support/faq/14/

Is there any advanced features on the 940N? Like parental control.

You can enable UPnP to give it a go.

Besides, once you logged into the web UI, please go to network-wan page to change the MTU.

Any updates, please let me know.

Good day.

Siden wrote

Dear TP-Link

I just changed my old router model TL-WR841N V1 to new router model TL-WR940N V6.
After chnage seem some access not working (PUBG Game), but my old router model TL-WR841N V1 PUBG working as normal.
I have with ISP all configuration are the same, more over other internet access working smooth except PUBG.

Please help to check what is the reason.
I am looking forward to hearing from your support soon.

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Some internet access not work after change from old router to

Some internet access not work after change from old router to

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