MPF and storage server don't find print server over VPN

MPF and storage server don't find print server over VPN
MPF and storage server don't find print server over VPN
2019-05-16 07:23:36 - last edited 2019-05-16 16:27:59
Model: TL-PS310U
Hardware Version:
Firmware Version: 2.064.000.T0209

I try to use a TL-PS310U print server from a second LAN over a VPN tunnel. But the MPF and storage server software won't find the Citizen label printer connected to the print server.

 

I can though connect to the web interface ot the TL-PS310U over the VPN tunnel and see that the printer is connected and ready.

 

What can I do?


Thanks, Chris

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2 Replies
Re:MPF and storage server don't find print server over VPN
2019-05-20 07:42:10

Hi,

 

What is the current network topology?

 

What is the model number of the printer also?

 

With printer connected to the PS310U, does it work on the same network?

 

Besides, with printer connected to the MPF and storage server directly, does it work?

 

Thanks in advance, and have a good day. 

 

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Re:MPF and storage server don't find print server over VPN
Thursday

@Kevin_Z 

Hi 

 

I have the same problem here: 3 offices with a VPN Tunnel

each one with diffrent IP adress :

Office 1 : 192.168.1.XXX

Office 2 : 192.168.2.XXX

Date centre 192.168.3.XXX

 

I'm able to see my TL-PS310U interface with the web browser from each site but I'm only able to connect with the USBoverIPserver only when I'm physically in the office where the TL-PS310U is connected.

 

How can manage to connect from all the offices via my VPN tunnel (sophos hardware)

 

Many thanks

 

Mehdi

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