Parental Control question

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Parental Control question

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental Control question
Parental Control question
2019-05-30 16:12:29
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.2.8 Build 20190403 Rel.43515

Newly installed M9 Deco network

3 kids set up under parental control - 1 Child and 2 Pre-Teen Filter level.

Malicious Content Filter ON

Intrustion Prevention System OFF

Infected Device Quarantine ON

Problem: one of the Pre-teen accounts is sending notification "Parental Contols Name attempted to visit Facebook" every 20-50 minutes or so.  Even when I can see the single device associated with that kid is turned off and she is outside playing netball.  She doesnt have Facebook, the only social media she has is ticToc (was musically)

 

Also what the hell are Occupancy Tags?

 

Any ideas?

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Re:Parental Control question
2019-05-31 01:19:57

Hi, 

 

Please check the insight history on  the Deco app and confirm which profile is running; 

 

If there are multiple devices existed in one profile, please check which device tried to access the facebook.

 

Besides, please ensure that the facebook does not open and run on the backstage. 

 

Good day.

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