Issues with deco

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Issues with deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Issues with deco
Issues with deco
2019-06-11 03:51:37 - last edited 2019-06-11 03:52:42
Model: Deco M5  
Hardware Version:
Firmware Version:

Hi guys maybe you guys can help me... i have a cery frustrating issue... it all started last week ... everyone from our residence are being kicked out from deco m5 it shows its conncted but it has connection although other device has... and it keeps rotating to any device and we couldnt connect at all. we had to reset are phones just to connect again

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Re:Issues with deco
2019-06-11 06:56:05

Hi,

 

Please draw a network topology to show us how do  you connect these devices.

 

What is the current hardware and firmware version of the Deco M5?

 

Do you mean some devices still connected but no internet access although some other devices still can access internet? 

 

Is there any error message if you failed to connect to the Deco network?

 

Nice day. 

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