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RE650 doesn't connect to Internet through router which does

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RE650 doesn't connect to Internet through router which does

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE650 doesn't connect to Internet through router which does
RE650 doesn't connect to Internet through router which does
2019-06-15 16:43:53
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.6

How to fix this Internet access problem?

 

xfinity modem / dual band router

Named extended network with router network dual band names plus "_EXT"

 

Netgear WNDA 4100 adapter on Dell E520 PC w/ Windows XP

When connected to router, both bands connect to Internet.

When connected to RE650, neither band connects to Internet.

RE650 Status:

 

 

Lenovo laptop connected to RE650 @ 2.4 GHz

Extender does connect to Internet.  Laptop does not have 5GHz.

 Netgear Status when direct to router:

 Netgear Status when connected to RE650:

 

 

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2 Reply
Re:RE650 doesn't connect to Internet through router which does
2019-06-15 16:46:21

NOTE THAT IMAGES APPLY TO PC NETGEAR ADAPTER

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#2
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Re:RE650 doesn't connect to Internet through router which does
2019-06-17 08:09:48

Hi,

 

What is the light status of the RE650 now? 

 

With your lenovo computer connected to the RE650, can you get internet, what is the IP address and gateway obtained? 

Note: here is the instruction to get them: 

https://www.tp-link.com/support/faq/838/

 

Please connect your dell computer to RE650 to check these info and do a compariaon analysis. 

 

Besides, please refer to the instruction below to do further troubleshooting to locate the issue. 

https://www.tp-link.com/support/faq/2234/

 

May it help and have a nice day.

 

 

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