Internet low speed

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Internet low speed

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Internet low speed
Internet low speed
2019-06-27 22:20:36

Hi,

I got Archer C50 AC1200. My ISP download speed is 250Mb/s, but via Archer C50 it's only 60Mb/s... Shouldn't it be like 100Mb/s?

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#1
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9 Reply
Re:Internet low speed
2019-06-28 01:40:40

Hi,

 

The Archer C50 has the 100Mbps ethernet ports, so the speed won't be higher than 100Mbps.

 

Back to your case, we can do further troubleshooting。

1. What is the speed you can get with computer connected to the C50 by wired cable?

2. What about the wireless connection? Please check the wireless link speed as well. 

https://www.tp-link.com/support/faq/2265/

3. What is the current hardware and firmware version? 

 

Good day. 

 

 

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#2
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Re:Re:Internet low speed
2019-06-28 11:01:28
Download speed for both wired and wireless connection is about 60-70Mbps. My firmware is latest version, and hardware is V4.
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#3
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Re:Re:Re:Internet low speed
2019-07-01 01:26:00

Hi,

 

With your computer connected to the C50, what is the wireless/wired link speed of it? The instruction to check is as below:

https://www.tp-link.com/support/faq/2265/

 

Meanwhile, what is the firmware version? 

 

Good day. 

 

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#4
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Re:Re:Re:Internet low speed
2019-07-04 13:13:48
Any time you have speed issues, bypass the router and connect direct to the modem via ethernet cable and do your speed checks. More often than not, it is the ISP. You can also try power cycle the modem, router, and devices.
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#5
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Re:Internet low speed
2020-01-07 16:50:37
Hi Kevin, But while buying box shows, it can support upto 300Mbps and 433Mbps? Please confirm. I am also facing the same problem. i've speed of 200Mbps but get around 60 to 80Mps even on LAN though the router. Without router i get full speed.
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#6
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Re:Internet low speed
2020-01-09 05:53:05

@ahakkim 

 

Hello, what is the model number of your device? 

 

ACxxx is not the actual speed it can get, instead, it is the wireless link speed of the 2.4GHz and 5GHz. Please verify the standard of the LAN ports, whether it can handle up to 1000Mbps or 100Mbps. 

 

Good day. 

 

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#8
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Re:Internet low speed
2020-01-09 09:36:23

@Kevin_Z 

 

My model number is Archer C20 AC750

 

How to verify the standard of LAN ports?

 

When i connect directly to my laptop, i get 200Mbps.

 

But when it's connected thought router i get around 60to 80 Mbps.

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#9
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Re:Internet low speed
2020-01-09 12:35:52
Most likely your router has 100 Mbps ethernet port so you can't get above 100 Mbps when connecting to C20 router using ethernet cable. You can try to connect with router wifi 5Ghz either by connecting smartphone or laptop (make sure you have ac wifi adapter card in your laptop) and do the test placing your laptop or smartphone. Once connected, check the link speed, If your laptop or smartphone is connected with a link speed of 433 Mbps (max. of C20 router for 5 GHz). You should get around above 100 Mbps but below 200 Mbps it in the test. Do test with different server. You most likely won't get 200 Mbps router because 433 Mbps is theoretical speed but the practically in my experience, they give only maximum of 30-40% of maximum router speed for that band and therefore, for 5GHz band with maximum of 433 Mbps may give you around 130-170 Mbps only.
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#10
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Re:Internet low speed
2020-01-09 13:41:55

@ahakkim 

I just looked up the specs and both the C50 and C20 have LAN and WAN sppeds of 100 max. So for a wired connection that is the max speed you can get. Your wireless speed between your device and the router may be higher but the max speed you will get through the router is 100 since that is the max speed beween the modem and router. That is something that is not made real clear by the router companies.

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#11
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