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TL-MR6400 the Internet will down but all lights on

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TL-MR6400 the Internet will down but all lights on

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Re:TL-MR6400 the Internet will down but all lights on
2020-08-27 11:55:11
Hi Sunshine, thank you. I tried to upload the file, but at the end of the upload process it gives me the following error: Error code: 4506 The uploaded file does not match the device's current hardware version. Am I missing something? Thank you! Andrea
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#65
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Re:TL-MR6400 the Internet will down but all lights on
2020-08-28 00:48:27

@Andrea_B 

Good day.

Sorry for the delay.

May I know your current hardware version and firmware version?

And The firmware is used for MR200_V3/V4,MR400_V2/V3,MR6400_V3/V4;

If the beta firmware is not suitable, we would like to collect the following information and forward your case to our senior engineers.

  1. How long have you had the modem? And when did the issue start?
  2. When the internet dropped, could you please check if the LTE band has changed or not?
  3. Where are you located and Who is your sim card carrier?

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#66
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Re:TL-MR6400 the Internet will down but all lights on
2020-08-28 07:11:25

Hi @Sunshine ,

My router specs:

Model: TL-MR6400 (EU)

Hardware version: TL-MR6400 v4 00000002

Firmware version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n

I am using this device in Italy with Vodafone Italy SIM (just data, no voice)

The answers:

1. One month and a half. The issue has begun since the initial times.

2. When the connection drops it says that there is the carrier but is disconnected for unknown reason. Where I can check the band?

3. Italy with Vodafone Italia (data SIM, no voice).

Thank you!

Andrea

 

 

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#67
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Re:TL-MR6400 the Internet will down but all lights on
2020-09-01 13:40:49

@Kevin_Z 

 

Hi Kevin,

 

I have a MR6400 V3 from Vodafone Romania and I am facing connection issues aswell. Only after a hard reset it will work again for a while. I have set a daily scheduled reboot to see if this improves the situation, but it doesn't.

Could you send me please the internal firmware you mentioned in the other threads?

 

At the moment i am using:

Firmware Version:1.6.0 0.9.1 v0001.0 Build 181022 Rel.40644n 

Hardware Version:TL-MR6400(EU) v3 00000001

 

Thank you,

Dorian

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#69
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Re:TL-MR6400 the Internet will down but all lights on
2020-09-02 15:52:20

Hi @Kevin_Z @Sunshine, 

I have the same problem that my TL-MR6400 keep disconnecting all day. 

 

Firmware version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n

Hardware version: TL-MR6400 v4 00000002

ISP: Telkomsel

Country: Indonesia

 

Can I try a beta firmware to fix my issue?

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#70
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Re:TL-MR6400 the Internet will down but all lights on
2020-09-06 06:12:52 - last edited 2020-09-06 06:17:23

Hi @Kevin_Z @Sunshine, 

 

I have the same problem. My TL-MR6400 keep random disconnecting all day. Can I try the beta firmware? I hope it can fix my issue. 

 

Firmware version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n

 

Hardware version: TL-MR6400 v4 00000002

 

ISP: by.U

 

Country: Indonesia

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#71
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Re:TL-MR6400 the Internet will down but all lights on
2020-09-08 02:29:43

@Ragaxx @yumyum @omuletz @Abdurasyid @Ragaxx 

All sent!

And please let me know whether it worked or not.

Thank you!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#72
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Re:TL-MR6400 the Internet will down but all lights on
2020-09-08 03:48:45

Hi @Sunshine ,

 

I got the following Error Message when try to upgrade the firmware that you sent :

 

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#73
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Re:TL-MR6400 the Internet will down but all lights on
2020-09-08 11:15:22
Good day. the firmware is for V3&v4 and May I know what is your hardware version?
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#74
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Re:TL-MR6400 the Internet will down but all lights on
2020-09-08 11:31:38

Hi @Sunshine, 

 

This is my hardware version : TL-MR6400 v4 00000002

 

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#75
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