No Internet Connection

No Internet Connection
No Internet Connection
2019-07-04 19:58:20
Model: TL-WPA4220
Hardware Version:
Firmware Version:

The SSID is showing up on our devices however when I try and connect it says no internet connection and there is an exclamation mark through the WiFi icon. 

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#1
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Re:No Internet Connection
2019-07-05 02:00:19

Hi,

 

What is the current light status of the TL-WPA4220? 

 

To make internet work, please ensure that the powerline led comes on on both units.

 

Otherwise, please follow the instruction below to pair them: 

https://www.tp-link.com/support/faq/258/

 

What is more, please ensure that you can access internet from the main adapter directly which connects to the main router by wired cable. 

 

May it help and have a nice day. 

 

 

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#2
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