M7350 Showing.... 'Unknown ISP'
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.M7350 Showing.... 'Unknown ISP'
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi
I have just subscribed to Iliad for use of a mobile calls and data SIM in Italy.
The SIM is working perfectly for data, calls, SMS etc. I have tested everything in an iPhone.
BUT when I put the SIM into the M7350, it shows Unknown ISP.
Is there something I need to change on the router / hotspot. ?
OR...is a Service Provider problem and I need to speak to them ?
Any help appreciated .
Thank you.
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It seems that the sim card was detected but no default APN found, therefore no internet works.
Please create a profile manually with the APN information to give it a go.
First, click here to login to the web UI of the M7350.
Then go to Advanced-Dial-up-Dial-up settings page, and click create to do that.
May it help.
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I have make a new APN .
Now it's working.
There was no default APN.
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With sim card inserted into the M7350, does internet work normal?
There are some ISP info built-in by default, but not all of the available ISP yet.
It is fine if the ISP was detected as unknown ISP, it won't affect the actual performance of the M7350.
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I have the same problem. Unknown isp. There have 10 gb data in sim card, but not working. Help please. What's the salutations.. thanks.
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Thank you for your reply.
Yes the SIM works perfectly ok in myt iPone. Data, Calls, SMS etc.
But the Unknown ISP message shows when in the TP-LINK 7350.
You said it might work anyway, but unfortunately it doesnt. I get no data use at all when I connect.
I am looking at all teh settings and it says No Default APN found but I dont seem to be able to do anything wioth that.
So I really dont know what to do next.
Any guidance from anyone would be appreciated.
Thanks
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Sorry, maybe my reply wasnt clear.
When the SIM is inserted, NO the internet does not work.
My gut feeling is that it is a setting problem, but I cant see what, and some settings I dont seem to be able toc change either.
i.e. APN, and auto/manual carrier etc.
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It seems that the sim card was detected but no default APN found, therefore no internet works.
Please create a profile manually with the APN information to give it a go.
First, click here to login to the web UI of the M7350.
Then go to Advanced-Dial-up-Dial-up settings page, and click create to do that.
May it help.
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I have make a new APN .
Now it's working.
There was no default APN.
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Glad to hear that you got it resolved finally. Congrats.^_^
If need more help in the future, do not hesitate to contact us.
Nice day.
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Thanks bro.if need anything more surely I ask you.✌️✋
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