Guest profile Password problems

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Guest profile Password problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PennyLane

2019-07-13 11:27:45

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Registered: 2019-07-06

Guest profile Password problems

2019-07-13 11:27:45

Model: Deco M5

Hardware Version: V2

Firmware Version:

I had to return a faulty Deco M5 unit and install another unit as the main unit. Since then it has not been possible to connect to the Guest network. I have reset the password / renamed the guest network in an attempt to rectify. It continues to state, incorrect password despite it absolutely being the correct one. If I remove the password option you can connect no problem, obviously I don't want to leave it without password access.

Anyone any advice please? Thanks Jane

1 Reply

Kevin_Z

2019-07-15 02:52:15

Posts: 21605

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Registered: 2018-12-24

Re:Guest profile Password problems

2019-07-15 02:52:15

@PennyLane

How many Deco do you have in total now?

Have you ever tried to swap their locations to give it a go?

What is the current firmware version? Is there any firmware available notification received on your Deco now?

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Guest profile Password problems

Guest profile Password problems

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