Home Network Community > Deco > Deco m5 can not update the firmware
< Deco

Deco m5 can not update the firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco m5 can not update the firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco m5 can not update the firmware
Deco m5 can not update the firmware
2019-07-14 01:22:59
Model: Deco M5  
Hardware Version: V2
Firmware Version: 1.2.3 build 20180926 rel. 60920

When i was updating my Deco M5 using the deco app, the feed back was:

Your Deco M5 Wi-Fi System is currently Up-to-date. Enjoy!

Deco M5

Firmware version

1.2.3 build 20180926 rel. 60920.

 

As i know the newest firmware is already 1.3.1 and mine is still year 2018 firmware. Even after I reset the modem, reset the Deco dan swapping the main deco, the result was still the same. Help please.

  0      
 
  0      
 
#1
Options
3 Reply
Re:Deco m5 can not update the firmware
2019-07-14 21:26:46

Where in the world are you?

i had a similar problem with three of my m5’s, the other two updated to v1.31 via the app but three didn’t so I contacted support via the app and they emailed me the software to do the update from my pc. The latest firmware has only been rolled out to certain regions, I think the rest of the world will have the firmware available soon. I think it’s only the USA and the Uk so far. Hope this helps.

  0  
  0  
#2
Options
Re:Deco m5 can not update the firmware
2019-07-15 03:42:19

@Johan123 

 

What is the country version of the Deco M5 which you can find on the bottom label of the actual device, next to the model number. 

 

I checked the firmware release note, the 1.2.3 build 20180926 rel. 60920. is not an official one, may I know how did you install this firmware? 

 

Besides, you can try to disable the firewall or antivirus software on the front-end device/modem to give it a go. 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#3
Options
Re:Deco m5 can not update the firmware
2020-04-06 20:16:33
Anyone have an update on this? This is definitely the problem. I've got several Decos. Some of they have different hardware versions so they won't update.
  1  
  1  
#4
Options

Information

Helpful: 0

Views: 2698

Replies: 3

Related Articles
Deco M5 firmware update
568 0
Deco M5 Firmware Update Failure
817 0
Cannot update firmware of Deco M5
1145 0
Deco M5 1.4.7 Firmware Update
7663 3
M5 firmware v 1.4 BRICKS the Deco M5. Do not update
8912 1
Deco M5 cannot find NAS after firmware update
6962 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.