Archer C6 2.4G band stops working, disable then enable restores
Recently purchased Archer C6 Router running the latest firmware. On 4 occasions the 2.4G WiFi band has stopped working, devices can connect to it but get no network access. Disabling and enabling the 2.4G band on the admin interface restores the connectivity, the 5G band is not affected, a device connected to it is used to reset the 2.4G band.
I used the chat support service to discuss the issue and the suggestion was to change from automatic to a fixed channel for the 2.4G band, this appeared to resolve the issue but it has happened again today, a phone which only works on 2.4G was showing the WIFI as access denied.
is there anything else I can do to resolve this issue.
StuartP
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi all,
has anyone with this issue tried firmware BETA 1.3.1 yet ?
It disables the hidden OneMesh Network. This issue began with 1.3.0 and the OneMesh update.
So if you don`t need OneMesh it is worth to try..., maybe it will cure your C6 until this is fixed.
Direct Download Link Beta 1.3.1 C6 EU V2
- Copy Link
- Report Inappropriate Content
@aTOMic1971 I seem to be the only one with no issues using 1.3.4. I have turned off the guest networks if that makes any difference. All of my network music streamers are connected to 2.4G and they never lose connection.
- Copy Link
- Report Inappropriate Content
Hi, good to hear. Are you using same SSID for 2.4 and 5 GHz or different ?
Just to know which configs run...
Get mine stable with same SSID for the networks and disable guest 2.4Ghz, 5 Ghz guest does no matter.
But I`m using OneMesh.
- Copy Link
- Report Inappropriate Content
I use separate names: "name" and "name_5GHz". I didnt user the guest network but I turned it on to see if it triggers the crash. Well I didn't yet (2hrs).
- Copy Link
- Report Inappropriate Content
@aTOMic1971 I use different names for 2.4G and 5G and I don't use One Mesh.
- Copy Link
- Report Inappropriate Content
Anyone has a download link to 1.2.x firmware? I just want to stay away from 1.3.x firmware.
EDIT: NVM I finally fixed this issue!
EDIT2: Actually NVM again, didn't fix anything.
- Copy Link
- Report Inappropriate Content
How?
- Copy Link
- Report Inappropriate Content
@RedIndianRobin Here you have 1.2.1 (the last one in this page):
https://www.tp-link.com/es/support/download/archer-c6/v2/#Firmware
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 123054
Replies: 580