Archer C6 2.4G band stops working, disable then enable restores
Recently purchased Archer C6 Router running the latest firmware. On 4 occasions the 2.4G WiFi band has stopped working, devices can connect to it but get no network access. Disabling and enabling the 2.4G band on the admin interface restores the connectivity, the 5G band is not affected, a device connected to it is used to reset the 2.4G band.
I used the chat support service to discuss the issue and the suggestion was to change from automatic to a fixed channel for the 2.4G band, this appeared to resolve the issue but it has happened again today, a phone which only works on 2.4G was showing the WIFI as access denied.
is there anything else I can do to resolve this issue.
StuartP
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Allright. Now you just need to explain why installing OpenWrt solves the problem with the same inferior hardware.
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For me (European model C6 V2 bought in June 2020) everything had worked great until I installed the firmware 1.3.5. and then 1.3.6.
(same SSID for 5 and 2.4 GHz, Guest Network OFF, IP reservated -> DHCP OFF, Smart Connect ON or OFF, TxBF-MU-MIMO ON or OFF, WPA-WPA/2, Version and Encryption AUTO).
2.4 GHz WiFi is not working for my ASUS Chromebook, but it worked with the firmware before 1.3.5.
Therefore I think hardware is not an issue.
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C6 V2 2.4 GHz works OK with other devices - 4 Android phones and 2 tablets, the only device I have problem with "C6 V2 2.4 GHz" is Asus Chromebook. But before firmaware 1.3.5 also Asus Chromebook (v. 85.0.4183.131) worked OK on 2.4 GHz. Reboot doesn't help.
And Smart Connect (ON or OFF) doesn't matter ...
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Hi folks,
you can also switch off the IGMP proxy under IPTV. It could cripple your entire network (WLAN and LAN) if configured incorrectly.
Many users have also reported that IPTV has stopped working properly.
For me everything that has to do with IPTV is all turned off. Because I don't use that.
My C6 is working now. It is no longer important to me which firmware I use, they all work.
I can only recommend you not to use the BETAs.
They are not tested and you are the testers.
Use the last stable version, it can happen for one time again,the 2.4GHz bug, then just do a reboot and see...
PS: And don`t use SMART CONNECT, there are many devices that don`t like that
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And is this problem also, when you change encryption (no encryption), or flash back to 1.3.5 ?
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The same with option "No Security". I have tried everything ...
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When you say "everything", you say this problem is now with 1.3.5 also ?
Then this can be added to the strange bug list.
I´have tried any beta also, and I´ve seen the 2.4GHz connection light from my RE300 OneMesh Repeater going on and off like on christmas with that firmwares.
Then I´have emailed with support and they have made a special beta for the C6 with logging function and i have sent them the logs.
All they said was ,that my wireless is going into firmware recovery... . Whatever that means ? But with that beta it was the 5Ghz.
Then i decided to go back to 1.3.4 stable version. And after some time the wireless has begun to run stable.
4 Weeks without the bug.
Then i went to 1.3.5 and the same.
Now I`m on 1.3.6 and no problems. This means i`ve last seen the bug about 2 month`s now.
This does not mean that the bug is resolved, but what does it mean ?
Is this only a side effect when upgrading from a lower version than 1.3.x ?
I dont want to go back to something like 1.2.1 or lower this firmwares have other bugs and no OneMesh support.
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I downgraded firmware to 1.3.0 Build 20200402 rel.52000 - 2.4 GHz on Asus still not working ...
####################################################################
# Archer C6 System Log
# Time = 2020-09-27 16:09:03
# H-Ver = 2.0.0 ; S-Ver = 1.3.0 Build 20200402 rel.52000
# LAN: I = 192.168.1.1 ; M = 255.255.255.0 ; MAC = XX:XX:XX:XX:XX:4E
# WAN: W = dhcp ; I = 192.168.64.103 ; M = 255.255.255.0 ; MAC = XX:XX:XX:XX:XX:4F
# G = 192.168.64.1 ; D1 = 192.168.64.1 ; D2 = 0.0.0.0
# Clients connected: 8 ; WI-FI : 5
####################################################################
2020-09-27 16:02:05 dhcps[3100]: <6> 212054 send ack ip 192.168.1.202 and dns 192.168.1.1 to XX:XX:XX:XX:XX:8a (PC2)
2020-09-27 16:02:05 dhcps[3100]: <6> 212053 receive request ip 192.168.1.202 from XX:XX:XX:XX:XX:8a
2020-09-27 16:02:05 dhcps[3100]: <6> 212054 send ack ip 192.168.1.202 and dns 192.168.1.1 to XX:XX:XX:XX:XX:8a
2020-09-27 16:02:05 dhcps[3100]: <6> 212053 receive request ip 192.168.1.202 from XX:XX:XX:XX:XX:8a
2020-09-27 16:01:30 dhcps[3100]: <6> 212054 send ack ip 192.168.1.232 and dns 192.168.1.1 to XX:XX:XX:XX:XX:56 (Xiaomi Mi A2-1)
2020-09-27 16:01:30 dhcps[3100]: <6> 212053 receive request ip 192.168.1.232 from XX:XX:XX:XX:XX:56
2020-09-27 16:01:30 dhcps[3100]: <6> 212052 send offer ip 192.168.1.232 and dns 192.168.1.1 to XX:XX:XX:XX:XX:56
2020-09-27 16:01:30 dhcps[3100]: <6> 212051 receive discover from XX:XX:XX:XX:XX:56
2020-09-27 15:55:49 dhcps[3100]: <6> 212054 send ack ip 192.168.1.221 and dns 192.168.1.1 to XX:XX:XX:XX:XX:71 (ONEPLUS 5)
2020-09-27 15:55:49 dhcps[3100]: <6> 212053 receive request ip 192.168.1.221 from XX:XX:XX:XX:XX:71
2020-09-27 15:55:49 dhcps[3100]: <6> 212052 send offer ip 192.168.1.221 and dns 192.168.1.1 to XX:XX:XX:XX:XX:71
2020-09-27 15:55:49 dhcps[3100]: <6> 212051 receive discover from XX:XX:XX:XX:XX:71
2020-09-27 15:54:47 dhcps[3100]: <6> 212054 send ack ip 192.168.1.222 and dns 192.168.1.1 to XX:XX:XX:XX:XX:29 (Nexus 7)
2020-09-27 15:54:47 dhcps[3100]: <6> 212053 receive request ip 192.168.1.222 from XX:XX:XX:XX:XX:29
2020-09-27 15:54:47 dhcps[3100]: <6> 212052 send offer ip 192.168.1.222 and dns 192.168.1.1 to XX:XX:XX:XX:XX:29
2020-09-27 15:54:47 dhcps[3100]: <6> 212051 receive discover from XX:XX:XX:XX:XX:29
2020-09-27 15:53:29 dhcps[3100]: <6> 212054 send ack ip 192.168.1.130 and dns 192.168.1.1 to XX:XX:XX:XX:XX:32 (Xiaomi Mi A2-2)
2020-09-27 15:53:29 dhcps[3100]: <6> 212053 receive request ip 192.168.1.130 from XX:XX:XX:XX:XX:32
2020-09-27 15:53:29 dhcps[3100]: <6> 212052 send offer ip 192.168.1.130 and dns 0.0.0.0 to XX:XX:XX:XX:XX:32
2020-09-27 15:53:29 dhcps[3100]: <6> 212051 receive discover from XX:XX:XX:XX:XX:32
2020-09-27 15:53:25 wireless[11661]: <6> 208040 Wireless band 5G switch set off
2020-09-27 15:51:45 dhcps[3100]: <6> 212054 send ack ip 192.168.1.130 and dns 192.168.1.1 to XX:XX:XX:XX:XX:32 (Xiaomi Mi A2-2)
2020-09-27 15:51:45 dhcps[3100]: <6> 212053 receive request ip 192.168.1.130 from XX:XX:XX:XX:XX:32
2020-09-27 15:51:45 dhcps[3100]: <6> 212052 send offer ip 192.168.1.130 and dns 0.0.0.0 to XX:XX:XX:XX:XX:32
2020-09-27 15:51:43 dhcps[3100]: <6> 212051 receive discover from XX:XX:XX:XX:XX:32
2020-09-27 15:51:40 dhcps[3100]: <6> 212054 send ack ip 192.168.1.231 and dns 192.168.1.1 to XX:XX:XX:XX:XX:b8(ASUS CHROMEBOOK)
2020-09-27 15:51:40 dhcps[3100]: <6> 212053 receive request ip 192.168.1.231 from XX:XX:XX:XX:XX:b8
2020-09-27 15:51:40 dhcps[3100]: <6> 212052 send offer ip 192.168.1.231 and dns 192.168.1.1 to XX:XX:XX:XX:XX:b8
2020-09-27 15:51:40 dhcps[3100]: <6> 212051 receive discover from XX:XX:XX:XX:XX:b8
2020-09-27 15:51:27 upnp[7107]: <6> 217504 Service start
2020-04-02 00:01:45 upnp[7107]: <6> 217505 Service stop
2020-04-02 00:01:40 dhcps[3100]: <6> 212054 send ack ip 192.168.1.220 and dns 192.168.1.1 to XX:XX:XX:XX:XX:68 (HUAWEI P20 LITE)
2020-04-02 00:01:40 dhcps[3100]: <6> 212053 receive request ip 192.168.1.220 from XX:XX:XX:XX:XX:68
2020-04-02 00:01:40 dhcps[3100]: <6> 212054 send ack ip 192.168.1.220 and dns 192.168.1.1 to XX:XX:XX:XX:XX:68
2020-04-02 00:01:40 dhcps[3100]: <6> 212053 receive request ip 192.168.1.220 from XX:XX:XX:XX:XX:68
2020-04-02 00:01:39 nat[5079]: <6> 211021 IPSEC ALG enabled
2020-04-02 00:01:39 nat[5079]: <6> 211021 L2TP ALG enabled
2020-04-02 00:01:39 nat[5079]: <6> 211021 PPTP ALG enabled
2020-04-02 00:01:39 nat[5079]: <6> 211021 SIP ALG enabled
2020-04-02 00:01:39 nat[5079]: <6> 211021 RTSP ALG enabled
2020-04-02 00:01:39 nat[5079]: <6> 211021 H323 ALG enabled
2020-04-02 00:01:39 nat[5079]: <6> 211021 TFTP ALG enabled
2020-04-02 00:01:38 nat[5079]: <6> 211021 FTP ALG enabled
2020-04-02 00:01:33 nat[5079]: <6> 211501 Initialization succeeded
2020-04-02 00:01:32 dhcps[3100]: <6> 212054 send ack ip 192.168.1.222 and dns 192.168.1.1 to XX:XX:XX:XX:XX:29(Nexus 7)
2020-04-02 00:01:32 dhcps[3100]: <6> 212053 receive request ip 192.168.1.222 from XX:XX:XX:XX:XX:29
2020-04-02 00:01:32 dhcps[3100]: <6> 212052 send offer ip 192.168.1.222 and dns 192.168.1.1 to XX:XX:XX:XX:XX:29
2020-04-02 00:01:32 dhcps[3100]: <6> 212051 receive discover from XX:XX:XX:XX:XX:29
2020-04-02 00:01:30 nat[5079]: <6> 211501 Initialization succeeded
2020-04-02 00:01:25 qos[5454]: <6> 259504 Service start
2020-04-02 00:01:25 qos[5454]: <6> 259503 Function disabled
2020-04-02 00:01:21 factory-reset[5268]: <6> 284504 Service start
2020-04-02 00:01:17 dhcps[3100]: <6> 212054 send ack ip 192.168.1.220 and dns 192.168.1.1 to XX:XX:XX:XX:XX:68 (HUAWEI P20 LITE)
2020-04-02 00:01:17 dhcps[3100]: <6> 212054 send ack ip 192.168.1.220 and dns 192.168.1.1 to XX:XX:XX:XX:XX:68
2020-04-02 00:01:17 dhcps[3100]: <6> 212053 receive request ip 192.168.1.220 from XX:XX:XX:XX:XX:68
2020-04-02 00:01:13 dhcpc[4715]: <6> 210054 receive ack from server with ip 192.168.64.103, options(serverid=192.168.64.1;lease=86400;subnet=255.255.255.0;router=192.168.64.1;dns=192.168.64.1;)
2020-04-02 00:01:13 dhcpc[4715]: <6> 210053 send select request with options(cliid=01/ XX:XX:XX:XX:XX:4f:;reqip=192.168.64.103;serverid=192.168.64.1;)
2020-04-02 00:01:13 dhcpc[4715]: <6> 210052 receive offer from server with ip 192.168.64.103, options(serverid=192.168.64.1;lease=86400;subnet=255.255.255.0;router=192.168.64.1;dns=192.168.64.1;)
2020-04-02 00:01:10 dhcpc[4715]: <6> 210051 send discover with ip 0.0.0.0 and flags 8000
2020-04-02 00:01:10 dhcps[3100]: <6> 212054 send ack ip 192.168.1.203 and dns 192.168.1.1 to XX:XX:XX:XX:XX:87 (PC1)
2020-04-02 00:01:10 dhcps[3100]: <6> 212053 receive request ip 192.168.1.203 from XX:XX:XX:XX:XX:87 (PC1)
2020-04-02 00:00:49 parental-control[4057]: <6> 229504 Service start
2020-04-02 00:00:49 parental-control[4057]: <6> 229502 Function enabled
2020-04-02 00:00:46 nat[3308]: <7> 211001 Flush conntrack
2020-04-02 00:00:46 nat[3308]: <6> 211502 Function enabled
2020-04-02 00:00:46 nat[3308]: <5> 211051 Create NAT chain succeeded
2020-04-02 00:00:44 nat[3308]: <6> 211501 Initialization succeeded
2020-04-02 00:00:42 nat[3308]: <6> 211501 Initialization succeeded
2020-04-02 00:00:37 basic-security[2573]: <6> 219504 Service start
2020-04-02 00:00:37 basic-security[2573]: <5> 219606 Flush conntrack table succeeded
2020-04-02 00:00:33 imb[2720]: <6> 218507 Daemon connection succeeded
2020-04-02 00:00:33 imb[2720]: <6> 218012 ARP Binding disabled
2020-04-02 00:00:33 imb[2720]: <6> 218506 Config interface initialization succeeded
2020-04-02 00:00:33 imb[2720]: <6> 218501 Initialization succeeded
2020-04-02 00:00:33 upnp[2525]: <6> 217504 Service start
2020-04-02 00:00:32 access-control[2546]: <6> 239504 Service start
2020-04-02 00:00:32 access-control[2546]: <6> 239503 Function disabled
2020-04-02 00:00:31 firewall[1000]: <6> 209504 Service start
2020-04-02 00:00:31 upnp[2525]: <6> 217505 Service stop
2020-04-02 00:00:00 time-settings[758]: <6> 279504 Service start
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