Hi Bought AC1200 wifi (re365) with passthrough socket today. I've tried every way on the quick start guide to get it to connect. I can see the 2,5 & 5ghz on the laptop & my mobile, it states connected but no internet. When I try to log into the Tether app no password is accepted so I cannot make the network secure. Does anyone have an idea? I've tried live chat but no answer.

No lights on the side except the power are lighting up.