#Suggestions Apps for 3g/4g Gateway Modem/Router

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#Suggestions Apps for 3g/4g Gateway Modem/Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
#Suggestions Apps for 3g/4g Gateway Modem/Router
#Suggestions Apps for 3g/4g Gateway Modem/Router
2019-08-02 19:22:46
Model: TL-MR3020  
Hardware Version: V3
Firmware Version: 3.20

Dear Tp-Link,

 

I have some suggetions, I think will be more elegant if Tp-Link considering Mobile Apps for Modem/Gateways routers, especially type like TL-MR3020, TL-MR3420, or etc.

 

For portable series like MR3020 it's should have easy management to manage the router through apps rather than login into browser everything want to take action for settings,

 

Please, I hope TP-Link will be considering this is features request. Thank You.

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#1
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5 Reply
Re:#Suggestions Apps for 3g/4g Gateway Modem/Router
2019-08-05 06:43:55

@Bagusa4 

 

Thanks for your suggestion.

 

We have noted that and will remind our R&D team, they will work on it and evaluate the feasibility. 

 

If need more help in the future, do not hesitate to contact us.

 

Good day. 

 

 

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#2
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Re:Re:#Suggestions Apps for 3g/4g Gateway Modem/Router
2019-08-05 09:25:17 - last edited 2019-08-05 09:26:32

Thank for your response, In other side i have recently bought TL-MR3020, after a few days of usage, I realized that the modem feel warm/hot, I try to change from powerbank to charger adaptor or otherwise, still same, I try to smell on the near location of micro usb for power port / usb for 4g modem, it's smell like electronic capacitor burn I think, and I my put ear on that area then i hear a sound like "cetak cetak/kliking", i dont know why, i just power up my modem with Xiaomi Mi Powerbank 2 PLM02ZM *quick charge support and Aukey Wall Charger PA-U36 *with auto recognise device. It's that normal ?, have any advise ? Thank you :) 

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#3
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Re:Re:Re:#Suggestions Apps for 3g/4g Gateway Modem/Router
2019-08-07 07:04:42

@Bagusa4 

 

Have not received such feedback yet; For your information:

nment Operating temperature:-10℃~60℃
Storage Temperature: -40℃~80℃
Operating Humidity: 10%~90% non-condensing
Storage Humidity: 5%~90% non-condensing

 

Try to locate it on an open and ventilated area; if still the same (smell like electronic capacitor burn and noise), you can contact our tech support to verify whether the replacement is qualified. 

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support 

 

Nice day. 

 

 

 

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#4
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Re:Re:Re:Re:#Suggestions Apps for 3g/4g Gateway Modem/Router
2019-08-07 10:03:28

Yeah, I already send back my modem to tplink service center on my country, Hope it's fine, 

 

Thank you :)  

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#5
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Re:Re:Re:Re:Re:#Suggestions Apps for 3g/4g Gateway Modem/Router
2019-08-08 01:34:38

@Bagusa4 

 

Thanks for your reply, you can wait a while for their feedback.

 

Any updates, please let us know.

 

Best regards. 

 

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#6
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