Lost password

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Lost password

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Lost password
Lost password
2019-08-11 11:19:08
Model: Deco M5  
Hardware Version:
Firmware Version:

I set up a wifi network using this product successfully: I want to add a new device to it but can't remember my password. Is there a way to get a reminder or reset it? Any help appreciated - I am not very technical minded due to advanced years!

  0      
  0      
#1
Options
4 Reply
Re:Lost password
2019-08-11 19:59:44

There is a reset option in the app. Remove and reinstall it and you should have it on first login.

 

 

  0  
  0  
#2
Options
Re:Lost password
2019-08-12 02:47:31

@MikeGrocott 

 

You can access the Deco app to get the wireless password; 

 

Or you can login to the web interface of the Deco M5 with a smart phone which has connected to the Deco network already and go to status page to find the wifi password.

 

Otherwise, you may need hard reset the Deco by holding the reset hole for 1s and reconfigure them.

 

Good day. 

 

 

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#3
Options
Re:Re:Lost password
2019-08-13 19:16:40

Thanks for the advice, guys, I'll see if I can do that.

  0  
  0  
#4
Options
Re:Re:Re:Lost password
2019-08-14 06:21:00

Definitely sure, take your time to give it a go.

 

Any further problem, just let us know. 

 

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 1202

Replies: 4

Related Articles