Deco M5 devices all pulsing blue
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Hi,
I successfully set up my mesh network yesterday. All was working fine. Kids now tell me that the network has dissapeared, all three devices are pulsing blue, meaning ready for setup. What could have caused this?
Cheers.
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Is there anyone who pressed the reset hole on the Deco itself or remove them from the Deco APP by accident?
You can try to reconfigure it and make it access internet first, and then please take some time to verify whether the network disappeared again.
And please ensure that there is no auto-reset feature existed on the modem or other local devices.
Best regards.
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Thanks for your reply, as you can see, red led means that there is something wrong, it can be that the internet disconnects.
https://www.tp-link.com/support/faq/1464/
Cause you reset it up and update the firmware, you can take some time to verify its performance now.
If still the same, please verify whether you can get internet from the modem directly in the meantime.
And please click here to check the IP and gateway with your computer connected to the main Deco directly when they are red.
Have a nice day.
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