I noticed that the Deco App is reporting an IP for the M5 that the SonicWall DHCP has not issued, so they are out of sync.

When I set up the mesh I only added the M9 Controller with a fixed IP (DHCP Static), I was not sure haw the mesh worked and left the remotes to fend for them selves.

So yesterday I configured SonicWall static DHCP IP address for all my DECO M9 and M5 and following a reboot that seems to be more stable, with the M5 supporting DHCP requests and devices sucessfully connecting. 

 

Its early days but i will post an update. 

 

Keith

Kevin_Z wrote

@MAC28 

 

Hello, Keith, we will do some troubleshooting first and try to fix it.

 

What is the IP and gateway obtained with your device connected to the Deco M5?

 

As you mentioned, "if you walk down close to an M9 unit (either) then DHCP works issuing an IP and I can return to the location with the M5 and things carry on working", may I know which Deco your device connects when you back to the location with M5? You can verify it on the Deco app. 

 

Besides, please connect a computer  to the Deco M5 by wired cable with dynamic IP to verify whether it works well. 

 

And you can swap the location of the 2 slave Decos to give it a go.

 

Any updates, please let us know. 

 

Good day. 

 

 

Could you explain where in the deco app it is shown what device is connected to a specific deco. I get a list of device names I click on a device name and then on the gear symbol and it opens a screen with more details: IP, MAC ConnType Linked Decco, Location. The Connection Type is always "Main Network" and the Linked Decco is always "Unavailable for the current firmware". My firmware is up-to date. Keith