Guest Network in AP mode is not separated from local network

Guest Network in AP mode is not separated from local network
Guest Network in AP mode is not separated from local network
3 weeks ago
Model: Deco P7
Hardware Version:
Firmware Version: Latest

Ik have three Deco P7 units set up as Accesspoints, on a wired UTP backhaul. They are connected independently to a switch (star network), so they are not chained one after another (like one single line).

I need/want to use the modem/router my provider supplied me. There are several other wired clients in my local network. 

When i set up a Guest network on the Deco, i can still reach all ip adresses of my local network, such as servers, nas, domoticz and ip cameras from that guest network.

This should not be possible!

 

I used an old Asus rtn66u router set up as accesspoint before i bought de Deco's, and it had the option to create a guest network as well. When i connected to that guest network, i couldn't reach the local network, only the internet. That is the way a guest network should be operating. It was connected through UTP the same way i connected the Deco, so it should be possible.

 

Will there be a fix, or should i return the Deco P7 units to the store?

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#1
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7 Replies
Re:Guest Network in AP mode is not separated from local network
3 weeks ago

@AM1 

 

Hi, sorry for the inconvenience caused here.

 

The main network and guest network are isolated from each other in regular router, while they still can access each other in AP mode now. 

 

While we have noticed that and reminded our R&D colleague. 

 

They are working on it now and will update on the official website if the next firmware added this feature. 

 

Best regards. 

 

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#2
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Re:Re:Guest Network in AP mode is not separated from local network
a week ago

Kevin_Z wrote

@AM1 

 

Hi, sorry for the inconvenience caused here.

 

The main network and guest network are isolated from each other in regular router, while they still can access each other in AP mode now. 

 

While we have noticed that and reminded our R&D colleague. 

 

They are working on it now and will update on the official website if the next firmware added this feature. 

 

Best regards. 

 

 

Actually it is not an inconvenience it is a mislead and false advertising to the customers. The FAQ states a guest network, and a guest network, well it is a guest network. Otherwise it is a simple new SSID on your AP. So yes i am mad for my new M4. It is like having a colour TV and when you open it its B&W on one chanell (anyway something like that),

 

So, when do we expect the fix on this ? Or change the name of the "Guest" Network and the FAQ. I'm this close to returning this M4 making use of the 14days EU return policy.

 

Regards,

Vassilis

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#3
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Re:Re:Re:Guest Network in AP mode is not separated from local network
a week ago - last edited a week ago

@Vassilis 

 

We are sorry for the inconvenience caused here.

 

The Deco unit is a wireless router by default, and in this mode, the guest network and host network are isolated from each other.

 

For the feature to splitt the guest network and host network, we are working on it.

 

While we are sorry to tell you that we do not have the ETA yet.

 

Wish your kindly understanding.

 

Best regards. 

 

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#4
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Re:Re:Re:Re:Guest Network in AP mode is not separated from local network
a week ago
This product is false advertised. I fail to see how you do not recognise that. Nowhere it says that "default" is router. Also why then have 3 deco set ? 3 devices on a router ? AP mode is default, you buy this for AP mode. Also the "guest" network, is a guest! otherwise is another SSID, again false advertise. You need to change the FAQ or provide a firmware update.
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#5
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Re:Re:Re:Re:Re:Guest Network in AP mode is not separated from local network
a week ago

@Vassilis 

 

You are right, the Deco usually sold as a pack, like 2-pack or 3-pack. Inevitably, one or two of them will work as the AP mode; but we are talking about the main Deco.

 

Once the main Deco works as the regular router mode, no matter how does the slave Deco connect to the main one, the guest network is isolated from the host network.

 

While if all the Decos work as the AP mode to build up the mesh system, the guest network are still able to access the host network; However, we have reminded our R&D team, and there is a plan to add it in the next firmware. 

 

Which faq do you refer to? You can provide a link and we will verify whether we can make it more accurate.

 

Good day. 

 

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#6
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Re:Re:Re:Re:Re:Re:Guest Network in AP mode is not separated from local network
a week ago

Kevin_Z wrote

@Vassilis 

 

You are right, the Deco usually sold as a pack, like 2-pack or 3-pack. Inevitably, one or two of them will work as the AP mode; but we are talking about the main Deco.

 

Once the main Deco works as the regular router mode, no matter how does the slave Deco connect to the main one, the guest network is isolated from the host network.

 

While if all the Decos work as the AP mode to build up the mesh system, the guest network are still able to access the host network; However, we have reminded our R&D team, and there is a plan to add it in the next firmware. 

 

Which faq do you refer to? You can provide a link and we will verify whether we can make it more accurate.

 

Good day. 

 

 

Thanks for the reply, and the reminder to thr R&D that this will be on the next firmware

 

The FAQ is: https://www.tp-link.com/gr/support/download/deco-m4/#FAQs

Secion: What is a Guest network ?

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#7
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Re:Re:Re:Re:Re:Re:Guest Network in AP mode is not separated from local network
a week ago

@Vassilis 

 

Thanks for your reply, I will remind our engineer to be more precise to avoid the misunderstanding.

 

For the new feature, you can keep an eye on official website.

 

Any further problem, please let us know.

 

Best regards. 

 

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#8
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