Cannot see 5GHz-1 wireless on the TP-link archer c4000

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Cannot see 5GHz-1 wireless on the TP-link archer c4000

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot see 5GHz-1 wireless on the TP-link archer c4000
Cannot see 5GHz-1 wireless on the TP-link archer c4000
2019-08-27 08:48:09 - last edited 2019-08-28 02:24:17
Model: Archer C4000  
Hardware Version: V2
Firmware Version: 1.0.3 Build 20180322 rel.2657(5553)

Hi there

 

I just purchased the Archer c4000

When I setup the wireless, I can see both the 2.4GHz and 5GHz-2. However I cannot connect or see the 5Ghz-1 on any of my devices.

I have ensured the signal has been turned on. What am I missing?

I have also performed a factory reset and also the same issue.

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#1
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1 Accepted Solution
Re:Re:Cannot see 5GHz-1 wireless on the TP-link archer c4000-Solution
2019-08-28 00:21:28 - last edited 2019-08-28 02:24:17
Thanks for that. I didn’t change anything but eventually the signal appeared when I moved the router in a different location!
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#3
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6 Reply
Re:Cannot see 5GHz-1 wireless on the TP-link archer c4000
2019-08-27 11:11:58

@kooldavid 

 

Hello, if it cannot be detected by all the devices?

 

Have you ever tried to change the channel of the 5GHz-1 yet? 

 

If not, please give it a go. 

 

Good day. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Re:Cannot see 5GHz-1 wireless on the TP-link archer c4000-Solution
2019-08-28 00:21:28 - last edited 2019-08-28 02:24:17
Thanks for that. I didn’t change anything but eventually the signal appeared when I moved the router in a different location!
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Re:Re:Re:Cannot see 5GHz-1 wireless on the TP-link archer c4000
2019-08-28 02:23:52

@kooldavid 

 

Hello, thanks for your valued reply, glad to hear that it works well now. Congrats.

 

If need any further help, do not hesitate to contact us. 

 

Have a nice day. 

 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:Cannot see 5GHz-1 wireless on the TP-link archer c4000
2020-03-27 04:35:38

Hello I am hoping anyone can help me? I recently update my archer c4000 v2 firmware update and now I no longer see 5ghz-1. All the lights are on, and the 2.4ghz and 5ghz-2 wifi shows up, but for some reason 5ghz-1 does not show.

 

I have already reset the router and factory reset. I have changed the channels and still doesn't show. Please does anyone have any ideas?

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#5
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Re:Cannot see 5GHz-1 wireless on the TP-link archer c4000
2020-03-27 04:37:54

Edit: Firmware Version: 1.1.1 Build 20190827

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Re:Cannot see 5GHz-1 wireless on the TP-link archer c4000
2020-03-27 06:01:23
2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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