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Slow speed, even on wired connection

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Slow speed, even on wired connection

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alexwb

2019-09-01 14:46:27 - last edited 2019-09-03 21:48:18

Posts: 2

Helpful: 0

Solutions: 1

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Registered: 2019-09-01

Slow speed, even on wired connection

2019-09-01 14:46:27 - last edited 2019-09-03 21:48:18

Model: Deco M5

Hardware Version:

Firmware Version: 1.13.1

I have an issue with my Deco M5. I'm only getting 95 mbps on a wired connection (even when connected directly to the main Deco), while I should be getting 5-600. Previously, the problem was resolved by rebooting all the decos. It would work perfectly for about a day, then go back down to 95. However, I recently reset all my 3 Decos in order to solve a sudden-onset instability issue. Now my speed is permanently limited at 95 mbps, and rebooting doesn't help at all, which is very frustrating. It's as if there is an artificial cap to the speed; It's very stable at right below 95.

The same apparent cap applies to, and used to be resolved in the same way, on wireless.

Could you please help me resolve this problem? I'm happy to provide any information you may need.

Thank you

Edit: I now sporadically lose my internet connection too. Around every 60 seconds, I lose my connection momentarily. I should probably solve this first. Any suggestions?

1 Accepted Solution

alexwb

LV1

2019-09-01 16:07:45 - last edited 2019-09-03 21:48:18

Posts: 2

Helpful: 0

Solutions: 1

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Registered: 2019-09-01

Re:Slow speed, even on wired connection-Solution

2019-09-01 16:07:45 - last edited 2019-09-03 21:48:18

I solved the problem. It lay in one of the cables in my setup (the one from the modem to the main deco). I switched it out, and everything works perfectly again. Keeping the thread up for documentation of symptoms and solutions.

Recommended Solution

Kevin_Z

2019-09-04 06:07:13

Posts: 21601

Helpful: 5049

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Registered: 2018-12-24

Re:Re:Slow speed, even on wired connection

2019-09-04 06:07:13

Thanks for your valued reply, glad to hear that you got it fixed. Congrats.

Now you can enjoy the internet with the TP-Link device.

Any further problem, please let us know.

Best regards.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Slow speed, even on wired connection

Slow speed, even on wired connection

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