Not connecting to router 5G

Not connecting to router 5G
Not connecting to router 5G
2 weeks ago
Model: RE305
Hardware Version:
Firmware Version:

The extender had a period of not being used. When I plug it back in; it is only picking up the 2.4GHz signal and the blue light for the 5GHz does not come on. 

There has been a change in my house setup that is; I have a new internet provider and have gone from broad band in Australia to the NBN network. The router has remained the same.     I have followed the instructions for pressing the WPS buttons on both the router and the extender but this has not worked. I want resetting my router and nbn to be the last resort as I do not want to disrupt the household set up if at all possible, as it is working well. Really appreciate help for me to connect to 5GHz network. 

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Re:Not connecting to router 5G
2 weeks ago

@mummaS 

 

Cause the RE305 is a dual band extender, you need press the WPS button twice to build up connection of 2.4GHz and 5GHz both.

 

You can ghive it a go;

 

Or you can login to the web UI of the RE305 and use the main router's wifi password to set it up manually. Instruction as below: 

https://www.tp-link.com/support/faq/1400/

 

Best regards. 

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