Connection failed to a new bough Sengled bulb
Dear sir,
I bough a new Sengled Smart Wi-Fi LED Soft White A19 Bulb, No Hub Required, 2700K, 60W Equivalent, Works with Alexa & Google Assistant, from Amazon today, and tried to connect to this new device but failed.
This device can’t be recognized by Deco App while I tried to search it by App. But it is working fine with Sengled’s App. Can you advice how to trouble shooting? And can you tell me what kind of Sengled’s bulb be supported by Deco? Thanks.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello, please check the compatibility list of Deco M9 plus.
https://www.tp-link.com/Deco-M9-Plus/compatibility/
Below is a screenshot.
Good day.
- Copy Link
- Report Inappropriate Content
Hello, please check the compatibility list of Deco M9 plus.
https://www.tp-link.com/Deco-M9-Plus/compatibility/
Below is a screenshot.
Good day.
- Copy Link
- Report Inappropriate Content
Thanks for your prompt response.
- Copy Link
- Report Inappropriate Content
You are welcome; glad to help you.
If need more help in the future, do not hesitate to contact us.
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 889
Replies: 3
Voters 0
No one has voted for it yet.