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ipcamera not shouwn in device list

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ipcamera not shouwn in device list

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

cuginosgrizzo

2019-09-04 08:49:14

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Registered: 2019-09-04

ipcamera not shouwn in device list

2019-09-04 08:49:14

Model: Deco P7

Hardware Version: V1

Firmware Version: 1.2.0 build 20190117

Hi there,

I have succesfully replaced my old router + wifi repeater with a mesh system of three Deco P7. I used the same ssid and password of the old router, so everything has been sort of transparent. All is fine but one thing: one of my ipcameras (an external chinese camera whose brand I don't know, and that was working fine before) does not appear in the Deco devices list, although it is correctly connected to the wifi network.

I know it is connected because it is configured with a static IP, and I can reach it with a browser from my PC connected to the home LAN.

I need to access this ipcamera from outside, using DDNS and Port forwarding. But the port forwarding feature requires that the device is in the devices list since you cannot force manually an IP.

What can this be?

thank you

3 Reply

Kevin_Z

2019-09-05 02:13:26

Posts: 21750

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Registered: 2018-12-24

Re:ipcamera not shouwn in device list

2019-09-05 02:13:26

@cuginosgrizzo

Thanks for your requesting.

The network devices dropdown menu lists the devices connecting to the Deco network with dynamic IP; that is why the IP camera is not here cause it uses the static IP.

To make you access it remotely, you can change the static IP to dynamic IP and reserve an IP address for it via the DHCP address reservation feature, and then the IP camera will get fixed IP address even though it uses dynamic IP. Then you can setup the port forwarding.

https://www.tp-link.com/support/faq/1795/

May it help and have a nice day.

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cuginosgrizzo

LV1

2019-09-05 05:53:43

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Registered: 2019-09-04

Re:Re:ipcamera not shouwn in device list

2019-09-05 05:53:43

Hi Kevin, thank you for your answer, but that is not true. In my network I have two more cameras and nine smart switches, all set to static IPs, and they show correctly in the devices list of Deco.

I discovered a new strange thing: Via browser I can reach that same camera at 2 different IPs: 192.168.1.202 and 192.168.1.12. (and believe me this camera does not have two network interfaces) This second IP is showing in the devices list. Is this a net mask issue?

Kevin_Z

2019-09-06 02:11:21

Posts: 21750

Helpful: 5134

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:Re:Re:ipcamera not shouwn in device list

2019-09-06 02:11:21

@cuginosgrizzo

First, we have experienced that some devices cannot be detected as network/online devices due to they use static IP; so you can just give it a go by setting up the address reservation and dynamic IP.

Second, what is the IP address on the camera itself? one of the 2 IPs you saw on the browser? Please show us a screenshot of it as well.

Besides, is this camera detected by the Deco app? If so,please verify the IP address of it on Deco app.

Good day.

ipcamera not shouwn in device list

ipcamera not shouwn in device list

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